Peer Support Team Lead **Limited to members of the Edmonton Firefighters Union**

Edmonton Fire Rescue Services (EFRS) Wellness Program is seeking one (1) member to fill an impending vacancy in the Peer Support Team Lead position.

This position acts as a liaison to provide mental health resources and referrals within Edmonton Fire Rescue, connecting the Peer Support Team and EFRS members. You will coach and mentor the Peer Support Team to effectively assist their colleagues with mental health and family support. This role involves evaluating existing mental health programs and recommending improvements. You will plan and facilitate activities to increase awareness and education around mental health, while also handling administrative tasks. You will work closely with various team members and individuals to provide comprehensive support and resources to EFRS members.

What will you do?

• Oversee the Peer Support Program’s end-to-end development, implementation, and regulatory compliance, ensuring alignment with EFRS policies and SOP/SOG standards
• Partnering with the Duty Office, OH&S, Mental Health Coordinator, Reintegration, and Health & Wellness Leads to build trust, promote empathy, and align concurrent team initiatives
• Manage the Peer Support Team directly, providing role clarity, resolving conflicts, guiding daily operations, and ensuring strict adherence to departmental protocols
• Lead member recruitment, maintain clear procedures for activating support, and connect EFRS members with peer support team members upon request
• Organize and deliver mandatory onboarding, Q-class/Recruit class co-facilitation, and continuing education while tracking team certification requirements
• Directly assist members seeking support and coordinate appropriate peer referrals for individuals in need of assistance
• Research best practices to continuously evaluate, refine, and champion EFRS mental health, recovery, and peer support programming
• Maintain regular communication with the Health, and Wellness Supervisor and Clinical Oversight Consultant regarding training, debriefings, and program improvements
• Oversee and update the EFRS Health & Wellness Portal’s Peer Support section to ensure current information and accessible resources for all members
• Provide mental health education across the department and deliver cross-coverage across Health & Wellness, Reintegration, and Mental Health teams as needed
• Other duties as assigned

EFRS Peer Support Team Program