Pega Business Analyst SC Elgible
Posted Updated 6
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Key Responsibilities
- Lead backlog grooming activities with Serco and Akkodis to confirm in-scope requirements for programme delivery milestones.
- Conduct candidate and customer journey reviews, identifying cross-team process gaps and assigning ownership for resolution.
- Define and implement story quality standards, acceptance criteria frameworks, and business analysis best practices across delivery squads.
- Collaborate closely with Product Owners, business stakeholders, and development teams to ensure requirements alignment.
- Support delivery planning by assessing scope feasibility and classifying items as achievable, at-risk, or non-deliverable against current delivery velocity.
- Facilitate workshops with multiple suppliers and stakeholder groups to drive consensus and decision-making.
- Ensure end-to-end requirements traceability and compliance with regulatory standards.
Required Skills & Experience
- 12+ years of Business Analysis experience in Agile environments.
- 9+ years of Pega Business Analysis experience.
- Strong expertise in:
- Backlog Grooming & Scope Definition
- User Story Development & Acceptance Criteria
- Customer/Citizen Journey Mapping
- Requirements Traceability
- Agile/Scrum Delivery
- Multi-Supplier Stakeholder Management
- Experience working on large-scale public sector transformation programmes.
- Strong understanding of compliance and regulatory requirements.
- Proven ability to drive requirements quality and delivery readiness across multiple teams.
Certifications
- Pega Certified Business Architect (CBA)
- Certified Scrum Product Owner (CSPO)