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Silverlink Technologies

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Pega Developer / Lead / Manager

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Role 1: Developer – GIS – Pega CDH

Job Summary: Seeking a Pega Developer with expertise in Customer Decision Hub (CDH) to develop and implement customer decisioning solutions.

Key Responsibilities:

  • Develop and maintain Pega CDH applications and decisioning workflows.

  • Configure Next-Best-Action (NBA) strategies, decision rules, and customer engagement journeys.

  • Work on data flows, decision strategies, and system integrations.

  • Troubleshoot issues and optimize application performance.

Mandatory Skills:

  • Strong hands-on experience in Pega CDH.

  • Experience with Next-Best-Action, decision strategies, and Pega rules.

  • Knowledge of data flows, integrations, and customer decisioning.

  • Understanding of personalization and customer engagement.

Role 2: Pega Lead System Architect (LSA)

Job Summary: Looking for an experienced Pega Lead System Architect to lead solution architecture, technical design, and implementation of enterprise Pega applications.

Key Responsibilities:

  • Lead Pega architecture, solution design, and technical implementation.

  • Define application architecture and technical standards.

  • Guide developers and review technical designs and code.

  • Ensure scalability, performance, security, and integration quality.

Mandatory Skills:

  • Pega Lead System Architect (LSA) certification.

  • Strong experience in Pega application architecture and design.

  • Expertise in case management, rules, data modelling, and integrations.

  • Experience with enterprise-level Pega implementations.

  • Strong technical leadership and stakeholder management skills.

Role 3: Technical Lead – Pega CDH

Job Summary: Seeking a Technical Lead with strong Pega CDH expertise to lead development teams and deliver customer decisioning solutions.

Key Responsibilities:

  • Lead the design, development, and implementation of Pega CDH solutions.

  • Manage Next-Best-Action strategies and decisioning workflows.

  • Review technical designs, code quality, and development standards.

  • Coordinate with business and technical teams to deliver requirements.

Mandatory Skills:

  • Strong hands-on experience in Pega CDH.

  • Expertise in Next-Best-Action Designer, decision strategies, and Pega rules.

  • Experience in technical leadership and team guidance.

  • Knowledge of integrations, data flows, and performance optimization.

Role 4: Pega Lead Decisioning Architect (LDA)

Job Summary: Looking for a Pega Lead Decisioning Architect to design and lead advanced customer decisioning solutions using Pega CDH.

Key Responsibilities:

  • Design customer decisioning architecture and Next-Best-Action strategies.

  • Lead decision strategy development and customer engagement optimization.

  • Translate business requirements into technical decisioning solutions.

  • Ensure decisioning accuracy, scalability, and performance.

Mandatory Skills:

  • Pega Lead Decisioning Architect (LDA) certification.

  • Strong expertise in Pega Customer Decision Hub (CDH).

  • Hands-on experience with Next-Best-Action, decision strategies, and arbitration.

  • Knowledge of adaptive and predictive analytics, customer engagement, and personalization.

  • Experience in decisioning architecture and technical leadership.

Role 5: Lead Developer – GIS – Pega

Job Summary: Seeking a Lead Pega Developer to lead application development, configuration, and integration activities, including GIS-related solutions where applicable.

Key Responsibilities:

  • Lead Pega application development and implementation.

  • Develop case types, workflows, decision rules, and reusable components.

  • Manage integrations, data pages, and application enhancements.

  • Guide developers, conduct code reviews, and troubleshoot technical issues.

Mandatory Skills:

  • Strong hands-on experience in Pega development.

  • Experience with case management, workflows, rules, and data pages.

  • Knowledge of REST/SOAP APIs and system integrations.

  • Experience leading development activities and reviewing code.

  • GIS or geospatial system integration experience, where applicable.

Role 6: Pega Project Manager

Job Summary: Seeking an experienced Project Manager to lead Pega implementation projects, ensuring timely delivery, quality, and effective stakeholder coordination.

Key Responsibilities:

  • Manage end-to-end Pega project planning, execution, and delivery.

  • Track timelines, milestones, risks, dependencies, and budgets.

  • Coordinate business stakeholders, architects, developers, and QA teams.

  • Manage resource allocation, reporting, and issue resolution.

  • Ensure delivery quality and adherence to project governance.

Mandatory Skills:

  • Proven experience managing Pega implementation projects.

  • Understanding of Pega applications and the software delivery lifecycle.

  • Experience with Agile/Scrum, project planning, and risk management.

  • Strong stakeholder communication and team coordination skills.

  • Experience managing project scope, timelines, and deliverables.


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