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Pega Developer

Job Responsibilities

  • Develop and implement application enhancements based on approved change requests.
  • Perform application testing, defect resolution and deployment support.
  • Provide production support, troubleshoot issues and respond to user queries.
  • Analyse reported issues and provide appropriate resolutions or workarounds.
  • Liaise with external system teams to resolve integration or production issues where required.
  • Ensure assigned tasks and deliverables are completed within agreed timelines and quality standards.
  • Monitor and meet service level agreements (SLAs), escalating issues where necessary.
  • Work with the team to support continuous improvement of application performance and processes.

Requirements

  • Diploma/Degree in Computer Science, Information Technology or a related discipline.
  • Experience in application development, application support or software engineering.
  • Knowledge of Java is required.
  • Exposure to Pega will be an advantage; candidates with Java experience who are keen to learn Pega may also be considered.
  • Good analytical and troubleshooting skills.
  • Good communication and stakeholder management skills.
  • Able to work independently as well as collaboratively within a support team.
  • Willingness to learn new technologies and application platforms.


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