Pega - Software Engineer - Generative AI Technology

About the job :

Meet Our Team :

As a member of one of the most innovative and fastest growing groups at Pega, you will work closely with talented engineers and product owners across the globe to build highly scalable software.

Picture Yourself At Pega :

Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world. At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI enabled tools are used to enhance learning, improve engineering efficiency, and support better decision making across the cloud platform. We expect engineers to apply critical thinking to all AI generated outputs - validating accuracy, quality, and relevance before applying them in production environments.

What You'll Do At Pega :

- Leverage best in class GenAI technology to develop Pega Platform GenAI capabilities

- Work with ML engineers to integrate Harness that powers Pega's Agents and AI Assistant that helps Pega Developers to build Pega Rules

- Implement solutions by leveraging the strong build in capabilities in Pega platform

- Contribute to GenAI Evaluations, Observability and Guardrailing capabilities

What You'll Do At Pega :

- Develop AI-based applications and algorithms.

- Design, test, and build software components for AI applications.

- Collaborate with data scientists on algorithm development.

- Create prototypes and proofs-of-concept for new ideas.

- Create state-of-the-art harness that powers Pega Agents.

- Lead model development, implementation and deployment end-to-end including ML operations.

- Drive problem formulation, modeling approach, implementation, testing, deployment and monitoring.

- Partner with product managers to drive productization of ideas into shippable solutions.

- Communicate effectively with technical and non-technical audiences.

Who You Are :

- You demonstrate a strong Growth Mindset - embracing curiosity, continuous learning, and adaptability in a fast-changing technology environment.

- You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.

- You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions.

- You bring a thoughtful, quality driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.

What You've Accomplished :

- Advanced degree (BE/M Tech) in a relevant field with 2 - 4 years of relevant experience.

- Proven experience with Python and ML libraries (e.g., langchain, langraph, scikit-learn, PyTorch).

- Experience in building end-to-end machine learning solutions.

- Experience using, Generative AI APIs, Models.

- Proficient in collaborative development tools and practices (GitHub, CI/CD, DevOps).

- Strong communication and project leadership abilities.

- Teamwork and collaboration skills.

Pega Offers You :

- Gartner Analyst acclaimed technology leadership across our categories of products.

- Continuous learning and development opportunities.

- An innovative, inclusive, agile, flexible, and fun work environment.

- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.