Pega TechLead - CLM-KYC Framework

Job Role: Tech Lead - Pega Development - CLM/KYC
Job Type: Full Time
Work Mode: Hybrid (3 Days per week Work From Office)
Work Location: Hyderabad, Bangalore, Chennai, Kolkata, Bhubaneshwar, Gurgaon, Pune

Job Description:

We are looking for an experienced Pega Tech Lead with hands-on expertise in the CLM (Client Lifecycle Management) and KYC (Know Your Customer) frameworks to join our dynamic team. The ideal candidate should have a strong background in Pega development, especially in the financial services domain, with a solid understanding of onboarding, due diligence, and regulatory compliance processes.

SKILLS & EXPERIENCE
Essential Technical Qualification:

•Mandatory - CSSA certification.
•Pega Tech Lead with over 7+ years of overall IT experience, including at least 5+ years relevant experience in Pega development with minimum 2-3 project implementations.
•Strong hands-on experience with Pega CLM/KYC frameworks (preferably versions 7.4 and above).
•Good understanding of financial services, client onboarding, and regulatory KYC requirements.
•Hands on experience in coding, implementation, integration, development, designing & deployment.
•Understanding of Case management concepts & Connectors and Services.
•In depth knowledge about Activities, Flows, Process Flow, Declarative Rules, Decision Rules.
•Debugging Skills & User Interfaces in PRPC.
•Must have working knowledge on Agents, Report-Definition, List and Summary View and Dashboard.
•Experience in delivering design documents - HLD/LLD
•Excellent skills in customer interaction and communication.
•Good understating of Pega flows, interpretation of flow shapes, SLAs, tickets, interpretation of complex flow shapes for business scenarios, activities, activity step methods, OOTB activities.
•Experience in working on Agile/Scrum methodologies.

Key Responsibilities:

•Lead design, develop, and maintain Pega applications using CLM and KYC frameworks.
•Work closely with business analysts, architects, and other stakeholders to gather and refine requirements.
•Implement end-to-end client onboarding workflows and KYC processes.
•Leverage and Extend Pega CLM/KYC components as per business needs.
•Ensure adherence to best practices, coding standards, and Pega guardrails.
•Participate in code reviews, knowledge-sharing sessions, unit testing, defect resolution design discussion and understand the domain and requirements.
•Good team player; with the ability to collaborate effectively with virtual teams across multiple geographies.
•Perform show & tell and demo activities for stakeholders and improve the application based on feedback.
•Mentor and guide a team of Pega developers to deliver high-quality code.
•Troubleshoot and resolve complex technical issues related to Pega applications.
•Prepare Technical Specification Document. Implement performance improvement fixes.

Preferred Qualification: (Optional/Good to have)

•Pega LSA - Part 1 or complete certification is a plus.
•Experience in any of the Pega frameworks, Underwriting, CS, CRM, CPM, BFSI, Smart Dispute, Smart Investigate.
•PEGA System administration, PDC, PAL, PLA, JAVA, Unix, PL/SQL, DB Skills.
•Able to assist the Senior Architect in Design and integration and estimates.
•Able to mentor junior members in the team and help them technically.
•Excellent written and verbal communication skills.
•Strong attention to detail and outstanding analytical and Problem-solving skills.