People & Culture Assistant

People & Culture Assistant

Capital Area Health Network (CAHN)
Richmond, VA — On‑Site Position

Make a real impact with Capital Area Health Network (CAHN), a dynamic and growing Federally Qualified Health Center (FQHC) located in the heart of Richmond, VA. We’re expanding our team and seeking talented, mission‑driven professionals who want to elevate community health. At CAHN, we innovate, we serve with purpose, and we are just better. Step into a role where your work creates lasting change.

Our Core Values

Compassion – We treat every person with dignity and fairness, ensuring no one feels alienated or discriminated against.
Accountability – We safeguard confidentiality and remain transparent with all stakeholders.
Reverence – We are called to serve and uplift those in need while fostering mutual respect.
Excellence – We commit to continuous learning to deliver culturally responsive, high‑quality care.
Stewardship – We manage resources responsibly for the benefit of our organization and community.

Who We Are

CAHN provides comprehensive primary care, dental services, and behavioral health support, ensuring every person receives the quality care they deserve—regardless of background or circumstance.

Our Mission:
To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life.

Discover a place where your work makes a difference.
Discover Capital Area Health Network.

Job Summary

The People & Culture Assistant provides administrative, clerical, and operational support to the HR Department. This position is responsible for maintaining employee records, supporting HRIS data management, coordinating scheduling activities, assisting with onboarding administration, supporting training logistics, and ensuring efficient day-to-day departmental operations. The HR Assistant serves as a key support resource for employees and the HR team by delivering responsive customer service, maintaining accurate records, and assisting with workforce administration activities in a confidential and professional manner. This position supports the organization's mission, values, and commitment to service excellence.

Essential Functions

The following duties are considered essential functions. Reasonable accommodations may be made in accordance with the ADA to enable individuals with disabilities to perform these functions.

Administrative Support

• Provide administrative and clerical support to the HR Department.

• Answer and route incoming department calls and inquiries.

• Respond to routine requests in a timely and professional manner.

• Assist with preparation of correspondence, forms, reports, and presentations.

• Support departmental projects and initiatives as assigned.

Records Management & Filing

• Maintain employee personnel files and departmental records.

• File and organize electronic and hard-copy documentation.

• Assist with document retention and records management procedures.

• Ensure employee records are accurate, complete, and properly maintained.

• Support preparation of documents for audits and compliance reviews.

HRIS & Data Entry

• Perform data entry into the Human Resources Information System (HRIS).

• Assist with employee demographic updates and employment changes.

• Maintain data accuracy within HR systems and tracking logs.

• Run standard reports and provide administrative reporting support.

• Assist with maintaining workforce databases and spreadsheets.

Employment & Workforce Administration

• Process employment verification requests.

• Assist with onboarding paperwork preparation and filing.

• Prepare orientation packets and employee documents.

• Support recruitment administrative activities as assigned.

• Assist with tracking required employee documentation.

Scheduling & Training Support

• Assist with training logistics, sign-in sheets, materials, and room setup.

• Maintain training records and attendance documentation.

Department Operations

• Order and maintain departmental supplies.

• Monitor inventory of office and onboarding materials.

• Assist with preparation for employee engagement activities and events.

• Support workforce communications and distribution of materials.

• Perform other duties as assigned.

Schedule

• Monday-Friday 8:00 a.m. - 5:00 p.m. with potential extended hours as needed.
• This is an on‑site position.

Benefits at CAHN

We value our team, and it shows in our comprehensive benefits package:

Health Coverage

• Medical, Dental, and Vision Insurance
• Secondary Gap Insurance
• Prescription Drug Plan
• Supplemental Policies through Colonial Life

Financial Security

• 401(k) Retirement Plan with up to 3% Company Match
• Employer‑Sponsored Short‑Term Disability
• Employer‑Paid Life and AD&D Insurance

Work‑Life Balance

• Paid Time Off (PTO) accrued beginning Day 1
• Self‑Care Floating Holidays
• 8.5 Paid Holidays

Additional Support

• Employee Assistance Program (EAP)
• Public Service Loan Forgiveness (PSLF) eligibility

We are committed to supporting your well‑being—at work and beyond.

Education & Experience

• High School Diploma or GED required; Associate or Bachelor’s degree in Human Resources or a related field; minimum of one year’s experience in Human Resources, preferably in a healthcare setting, or any equivalent combination of education, training, and experience which provides the required knowledge and abilities
• Human Resources, healthcare, community health center, or nonprofit experience preferred.
• Equivalent combinations of education, training, and experience may be considered.

Qualifications

To perform this job successfully, individuals must be able to carry out each essential function satisfactorily. The requirements listed represent the knowledge, skills, abilities, and other characteristics necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment & ADA Notice

This position may involve exposure to infectious agents, including HIV, hepatitis, and tuberculosis. Essential job duties are listed above and may be modified as needed under applicable ADA guidelines. Employees may be required to perform other job‑related responsibilities as assigned and may request reasonable accommodations at any time.