PEOPLE & CULTURE BUSINESS PARTNER

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

About the Role

The PCBP partners with business leaders at CARSOME to drive people strategies, manage employee relations, and deliver core HR initiatives that support business growth and organizational effectiveness.

Your Day-to-Day

• Serve as the key P&C partner to assigned business units, aligning people strategies with business goals and workforce needs
• Act as a trusted advisor to leaders on performance management, employee relations, and organizational decisions
• Lead workforce planning, restructuring, and succession planning initiatives • Manage and resolve complex industrial relations (IR) matters, including investigations and disciplinary processes, ensuring fairness and compliance
• Coach managers on performance management, career development, and team effectiveness
• Drive key HR processes including performance cycles, compensation planning, and organizational changes
• Ensure compliance with Malaysian labor laws and minimize legal risks in partnership with COE teams
• Collaborate with COEs on talent initiatives (e.g., talent reviews, hiring, development programs)
• Leverage HRIS and people data to generate insights, track trends, and support decision-making

Your Know-How

Core Experience:

• Proven experience in a fast-paced environment (Start-up, E-commerce, or Tech background is preferred for this role).
• Experience in HR Business Partnering is highly preferred.
• Candidates must be comfortable operating in ambiguity and possess the ability to toggle between strategic oversight and tactical execution.

Specific Skills:

• Strong ER/IR knowledge and experience in performance consulting.
• Ability to influence senior stakeholders without direct authority.

Soft Skills & Attributes:

• Interpersonal & Communication Skills: Good interpersonal and communication skills, both written and oral.
• Self-Starter: High initiative with a positive attitude; able to work independently and as a team player.
• Resilience: Persuasive, friendly, people-oriented, and exceptionally detail-oriented.
• Adaptability: Ability to thrive in a face-paced environment and manage the stress of a "start-up speed" expansion project.