People & Culture HR Generalist

Position Summary: The People & Culture Generalist provides general HR support across talent acquisition, total rewards, engagement initiatives, and learning and development programs. This role requires both critical thinking and hands-on execution, balancing employee advocacy with business needs while operating with significant autonomy, confidentiality, and sound judgment.

Position Responsibilities:

Learning & Development / Employee Engagement (45%)

Learning & Development Support

• Identify training needs through performance trends and manager feedback
• Conduct needs analysis, coordinate training programs and evaluate effectiveness
• Job architecture and competency development
• LMS administrator for organization

Engagement Initiatives

• Support implementation of company-wide engagement initiatives and culture programs
• Contribute to diversity, equity, and inclusion efforts
• Support annual engagement and pulse survey processes

HR Operations (35%)

Day to Day HR Support

• Point of contact for employees and managers on HR-related questions and concerns
• Maintain employee records accurately and timely
• Interpret and enforce HR policies consistently across the organization
• Identify opportunities to streamline HR processes and improve employee experience
• Contribute to policy development and updates as needed
• Participate in People & Culture projects, initiatives, and continuous improvement
• Perform other duties as assigned to support business needs

Total Rewards (10%)

Benefits Education & Support

• Assist with employee benefit questions
• Communicate general benefits information clearly to employees at all levels

Compensation Support

• Assist with compensation analysis, market pricing, and salary recommendations
• Support annual merit increases and bonus processes
• Help develop comprehensive total rewards initiatives as needed

Talent Management (10%)

Recruitment Support

• Source diverse, qualified candidates through multiple recruitment channels
• Conduct phone screens, coordinate interview processes, and facilitate hiring decisions
• Execute offer letters for new hires, promotions, and internal transfers

Employee Experience

• Coordinate comprehensive onboarding experience for new hires
• Support new hire orientation and early integration into company culture
• Monitor new hire experience and address issues proactively
• Participate in employee separation process
• Conduct exit interviews

Position Qualifications

Education: Bachelor’s degree in Human Resources, Business Administration, Psychology or related field OR equivalent combination of education and HR experience (equal to 4 years)

Experience:

• Minimum 2 years of progressive HR generalist or equivalent experience
• Preferred: Recruitment experience
• Preferred: Familiarity working in multi-state/global environments
• Preferred: Experience in technology, software or professional services industry
• Strongly Preferred: Understanding of various employment laws
• Strongly Preferred: Experience supporting remote/hybrid workforce

Technical Skills:

• Required: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Required: HRIS experience (experience with UKG a plus)
• Required: Applicant Tracking System (ATS) experience
• Required: Learning Management System (LMS) experience
• Preferred: Familiarity with use of AI tools

Communication Skills: Excellent verbal and written communication skills

Position Specific Skills: This position needs to be process-driven, detail-oriented, self-starter and team player. Strong interpersonal, negotiation and conflict resolution skills desired.

Core Competencies:

• Sound Judgement & Decision Making
• Confidentiality & Discretion
• Emotional Intelligence
• Relationship Building & Credibility
• Communication Excellence