People & Culture Manager

As the People & Culture Manager, your key responsibility is to support the Senior Management team of the BA Lounges contract for all things People. In addition, you will lead an internal People Team and work closely with the wider BaxterStorey People Team. You will be responsible for fostering a positive and productive work environment, facilitating effective communication, and promoting employee growth and development. Your role is crucial in aligning team objectives with organisational goals and ensuring that team members and the management team are engaged, motivated, and equipped with the necessary resources to succeed. The People & Culture Manager role plays a pivotal role in creating a high-performing team and fostering a culture of collaboration and continuous improvement.

• Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc.
• In-depth knowledge of HR policies, employment laws, and best practices.
• Strong problem-solving and conflict resolution abilities.
• Ability to multitask, prioritise, and manage time effectively.
• Confidentiality concerning any sensitive data and employee record
• Proven experience in people management, preferably in a similar role or industry
• Ideally CIPD qualified
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation.
• Demonstrated ability to adapt to changing priorities and work in a fast-paced environment.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.