People Development Manager
- Develop, implement, and oversee the annual training plan and learning budget, ensuring strategic alignment with organizational goals and efficient resource allocation
- Follow-up on all training activities within the hotel
- Ensure the hotel are 100% compliant with all Ennismore Compliance Training
- Ensure coordination and delivery of training programs of all internal providers
- Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
- Assist their hotel in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
- See where synergies can be made with regards to training program
- Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure team member completion of all required training
- Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…
- Review how cross training is used in the hotel and see if there can be a way to do multi-property training
- Able to facilitate training to all levels in the hotel
- Act as a champion of the creation of a learning culture
- Represent the organization as an exemplary ambassador the Ennismore Culture.
- Bachelor’s Degree from a hospitality/business university preferred in Hospitality or Business Administration, Education, Human Resources Management (or equivalent)
- Minimum 5 years of total experience ideally with strong operations background
- At least 2 years of experience in a leadership role
- Excellent reading, writing and oral proficiency in English language and Thai is preferred
- Strong working knowledge of digital tools
- Excellent facilitation, coaching, presentation, and public speaking skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A motivator & self-starter
- Well-presented and professionally always groomed
- Expertise in curriculum development, instructional design, and adult learning principles