People Operations (Fintech) #ez

Your new company

Client is an AI native financial operating system for businesses and they are seeking to hire a Senior/People Operations personnel for a 7-monthcontract. This is a maternity cover.

Location: Tanjong Pagar

Work hours: Mondays to Fridays, office hours

Role: 7 months contract

Salary: up to $10,000per month

Your new role

Day‑to‑day SEA & EA people operations

• Own day‑to‑day people operations for our SEA & EA entity across the employee lifecycle, including onboarding, changes and offboarding in HR System, payroll platforms and related tools.
• Maintain high data integrity in our HR systems and trackers; ensure changes are processed accurately and on time.
• Coordinate with various functions and managers to ensure a smooth experience for new joiners, internal moves and exits.

Payroll coordination and HR governance

• Coordinate monthly SEA & EA payroll operations end‑to‑end in partnership with payroll vendor and Finance, including managing inputs (new joiners, exits, changes, allowances, variable pay), reviewing draft reports, and resolving discrepancies.
• Ensure pay, tax, CPF, and other statutory components are calculated and processed correctly and on time.
• Maintain strong HR governance for SEA &EA region operation alising employment policies, templates and controls (contracts, letters, checklists, approvals, audit trails).
• Partner with Legal, Finance and global People Ops on entity‑related changes, audits and compliance requirements.

Manager and employee support

• Act as the day‑to‑day People Operations contact for managers across various regions and employees on topics such as contracts and letters, leave and scheduling, probation administration, data changes, and use of People tools.
• Provide clear, practical guidance that balances employee experience, compliance and operational feasibility.
• Escalate higher‑risk or complex cases to People Partners and Legal as appropriate, while owning follow‑through.

Global and local people programs

• Localize and deliver global and regional people programs in SEA & EA (e.g. performance and feedback cycles in Lattice, manager training, benefits changes, HR systems changes).
• Support initiatives on our SEA & EA People & Talent roadmap, such as wellbeing benefits administration, automation projects and process improvements projects
• Partner with the Workplace Experience team to ensure people programs and events are operationalised smoothly.

Process improvement and scaling

• Build and refine standard operating procedures, checklists and controls for SEA & EA HR operations, especially in the context of ongoing scaling.
• Spot recurring issues or failure points in processes and work with global People Ops and Systems teams to improve workflows, templates or automation with AI
• Use tools (AI/Sheets/Excel, HRIS exports, basic reporting) to monitor data quality, payroll accuracy and adherence to timelines.

What you'll need to succeed

• 8+ years of experience in HR / People Operations or HR Generalist roles, including direct ownership of day‑to‑day HR operations for a SEA & EA employee population.
• Hands‑on experience coordinating SEA & EA payroll with an in‑house or outsourced provider, including managing monthly inputs, validating outputs and resolving payroll‑related employee queries.
• Strong working knowledge of SEA & EA employment fundamentals, such as offer / contract structures, salary components, leave and time‑off rules, and core statutory requirements

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email Ernieza.Zailani@hays.com.sg for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D