People Operations Officer

Make a real differenceBe part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day. Location: Box HillWork type: Full-time, OngoingSchedule: Monday to Friday 9:00am to 5:00pmSalary: Competitive Salary + Tax reducing salary packageWorking model: HybridA little bit about youYou will have experience in HR administration, people operations, payroll administration or employee lifecycle support, with a strong customer service focus and the ability to respond confidently and professionally to employee and manager enquiries.You will have experience processing employee lifecycle transactions through HR systems, including onboarding, employee record maintenance, employment changes, compliance requirements and offboarding activities. You will be highly organised, attentive to detail and comfortable managing multiple transactions and priorities while maintaining data accuracy and meeting agreed timeframes.Experience with Dayforce HCM, or a comparable HRIS, will be highly regarded.Reporting to the People Systems Lead, you will:Act as the first point of contact for people systems and employee lifecycle enquiries providing timely guidance, support and escalation of matters to the appropriate team member where required.Coordinate and maintain employee lifecycle administration activities including recruitment support, employment contracts, onboarding, contract variations, position changes, probation administration, leave related correspondence and cessation documentation.Process employee lifecycle transactions in Dayforce and associated systems, ensuring information is accurate, complete and processed within agreed timeframes.Coordinate and action Dayforce workflow activities relating to new starters, employment changes, transfers, acting arrangements, organisational changes and employee separations.Support managers and employees with routine Dayforce process enquiries, employee self-service activities and workflow approvals.Maintain employee records and documentation across Dayforce and associated document repositories.Provide first-line triage and support for People Systems users, resolving enquiries where possible and escalating more complex issues such as workflow defects, reporting requests and configuration requirements.Demonstrate adaptability and contribute constructively to continuous improvement and organisational change.You will apply your experience and knowledge of the business and industry to contribute to organisational goals; seek ways to improve processes and outcomes for clients in line with SVDP’s Mission and Values; gain the confidence and trust of others through honesty, integrity and authenticity.About the roleThe People Operations Officer is responsible for providing accurate, timely and confidential administration support across the People & Culture function. The role coordinates employee lifecycle processes, maintains employee records, administers Dayforce workflows and transactions, supports compliance activities and provides operational support to managers and employees. Working closely with Payroll, People Systems and People & Culture teams, the role ensures employee information, approvals, documentation and system transactions are processed accurately, efficiently and in accordance with organisational and compliance requirements.Why join Vinnies?Not for profit salary packaging – increases your take-home pay Make an impact – support over 300,000 Victorians each year Flexible work options – including hybrid opportunities (where applicable)Supportive culture – family-friendly and values-driven Purpose-led work – contribute to social justice every dayAbout usFor more than 170 years the St Vincent de Paul Society Victoria has been providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability, dignity and hope. We believe every human life has inherent worth. The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Society operates in 149 countries and more than 950,000 members. How to applyWant the full details? Click apply below and you'll be taken to this job ad on our careers website, where you'll find a link to the full Position Description.Please submit:Your CV A short cover letter outlining your suitability Applications close: 23rd November 2026Please note: applications will be reviewed as they are received and the role may close earlier. We encourage you to submit your application as soon as possible. Important informationPre-employment checks are required (including National Police Check, Working With Children Check and right to work) We are committed to child safety We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgroundsNo agencies please. Where good happens #Goodworks