People Operations Specialist

Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.

Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what’s next for their retirement plans.

PURPOSE OF POSITION

The People Operations Specialist supports the day-to-day administration and execution of People and Culture programs and processes, including employee lifecycle administration, benefits and leave support, payroll preparation, HRIS updates, reporting support, documentation, employee activities and communications. This role helps ensure recurring People Operations work is completed accurately, consistently, and on time so employees have a positive experience and Definiti maintains reliable, scalable processes. The People Operations Specialist follows established procedures, manages transaction-level work, identifies issues requiring escalation, and contributes to process improvements that strengthen efficiency, consistency, and the employee experience.

PRIMARY DUTIES AND RESPONSIBILITIES

Employee Lifecycle Administration

· Coordinate new hire processing and onboarding logistics, including required documentation, system updates, coordination with supervisors and internal partners, and facilitating orientation meetings

• Coordinate offboarding activities and exit interview processes
• Process employment verification requests
• Maintain personnel records and electronic employee files
• Support employee changes including promotions, transfers, compensation changes, and status changes

Benefits and Leave Administration

• Support day-to-day benefits administration activities
• Assist employees with benefit enrollment questions and issue resolution
• Coordinate benefit vendor communications as directed
• Administer leave processes and documentation
• Track leave activity and maintain accurate records
• Support annual open enrollment execution activities

Payroll and HRIS Support

• Process approved compensation-related employee changes and maintain accurate supporting documentation
• Prepare and audit payroll changes for processing
• Maintain employee information within the HRIS
• Enter personnel transactions accurately and timely
• Validate HRIS data accuracy and assist with routine audits
• Support employee and manager HRIS inquiries

Reporting and Program Administration

• Generate recurring People & Culture reports
• Support survey administration and related follow-up activities, including preparing materials, coordinating timing, tracking responses, and maintaining documentation
• Assist with employee activities, engagement initiatives, and coordination of related logistics
• Support recurring people processes and annual cycles
• Prepare presentations, communications, and documentation related to people initiatives

Operational Support

• Maintain department documentation and file structures
• Assist with audit preparation and documentation requests
• Recommend process improvements to increase efficiency and consistency
• Maintain confidentiality of employee and company information