People Systems Data Analyst - South Bank, QLD
Summary
Early-career data analyst on Flight Centre's internal People Systems team, supporting HR data quality: running and explaining audits, investigating and correcting HR/payroll data exceptions in Workday, building reports, and testing system releases. Suited to candidates with 0–2 years' experience and strong Excel skills; onsite in South Bank, Brisbane.
DAY TO DAY YOU WILL...
- Support users of the People Systems data auditing tool, helping them understand audit findings, flagged records and required actions.
- Coach HR, Payroll and business users on running audits, interpreting results and resolving exceptions.
- Investigate data exceptions, identify root causes and determine where corrections need to be made.
- Guide users through Workday corrections using appropriate business processes, or action corrections where required and permitted.
- Support bulk data corrections, testing and approvals under the guidance of senior team members.
- Help align data across Workday, local payroll systems and Core by identifying where corresponding corrections are needed.
- Build and maintain basic Workday reports to support auditing and validation.
- Identify recurring data quality trends and root causes to support process and training improvements.
- Support validation and regression testing for Workday releases and system changes, including logging defects.
- Create and maintain user guides, job aids, FAQs and knowledge resources.
- Build strong working relationships with HR, GPS, payroll and other stakeholders, and contribute to workshops and requirements-gathering activities.
YOU'LL BE PERFECT IF YOU HAVE...
- 0–2 years’ experience working with HR, payroll or HRIS data, with Workday experience preferred, or demonstrated aptitude for learning complex systems.
- Hands-on experience working with data using Microsoft Excel or similar data analysis and reporting tools, including reviewing, comparing, validating and identifying issues within datasets.
- Confidence using Excel to work with structured data, with experience using functions, filters, sorting or other features to investigate and validate information.
- Exposure to HR processes, payroll, HR technology, data analysis or business analysis in a professional environment.
- Strong attention to detail and a commitment to data quality and accuracy.
- Good analytical and problem-solving skills, with the ability to identify data anomalies, investigate discrepancies and trace issues to their root cause.
- Ability to follow established processes and work effectively with guidance.
- A proactive approach to learning and a genuine interest in developing Workday and HR data expertise.
- Confidence explaining data and system concepts to non-technical users and coaching others.
- Experience in a support, data analyst, payroll or HR operations role is advantageous.
- Qualifications in Human Resources, Business Administration, Information Systems, Data Analytics or a related field.
- Workday training or certification is advantageous but not essential, with the opportunity to develop this capability in the role.
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
#LI-BC2#FCB#LI-Onsite