Peoples Bank Customer Service Representative

Customer Service Representative

Coupeville Office

Coupeville, WA

Office Hours: Monday – Thursday 9:00 am to 5:00 pm & Friday 9:00 am to 5:30 pm

Position: Part-time 20 hours per week

A Day in Your Life at Peoples Bank:

As a Customer Service Representative, you will provide new and existing customers with high-quality service and specialize in assessing customer needs. You will be able to perform teller transactions and maintenance with high regard to detail, anticipate customer needs, and recommend products and services in a professional, courteous, and friendly manner.

Your Primary Responsibilities Would Include:

• Providing our customers with a high level of service.
• Accurately processing customer checking, savings, loan, and CD transactions.
• Performing customer and account level maintenance.
• Processing customer inquiries such as account, loan, debit card, account transfers, and research requests.
• Assessing customer needs and making product/service recommendations or appropriately refer to our banking partners.