PeopleSoft Senior Systems Analyst

Position Overview

The Government Services Integration Cluster is seeking a Senior Systems Analyst with extensive Oracle PeopleSoft Human Capital Management (HCM) experience to support the Workforce Information Network (WIN) Digital Onboarding Project.

WIN is a business-critical Ontario Public Service (OPS) enterprise resource planning system built on Oracle PeopleSoft HCM. It manages human resources, payroll, benefits, absence management, compensation, employee information, and position data for approximately 68,000 OPS employees.

The successful candidate will provide senior-level systems analysis, technical consulting, solution design, and production support. The role will focus on modernizing HR and payroll processes, enhancing employee and manager self-service capabilities, transitioning legacy Classic and Classic+ pages to the Fluid interface, and implementing PeopleSoft application and PeopleTools upgrades.

Key Responsibilities

• Collaborate with project teams and business stakeholders to develop business systems and applications that meet organizational needs and priorities.
  
• Analyze HR business processes, client requirements, program needs, and service delivery objectives.
  
• Provide PeopleSoft HCM consulting expertise and recommend technology solutions aligned with business goals.
  
• Lead complex systems analysis and design activities, including the definition of business and technical requirements.
  
• Design, develop, test, and implement PeopleSoft solutions and system enhancements.
  
• Support PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, and the transition of legacy Classic and Classic+ pages to Fluid.
  
• Analyze and enhance PeopleSoft HCM modules, particularly Human Resources, Absence Management, Time and Labour, Payroll, and Benefits Administration.
  
• Evaluate technical options for new functionality and system modifications, presenting recommendations with clear advantages and disadvantages.
  
• Identify opportunities to improve business processes, system performance, administrative efficiency, and employee and manager self-service capabilities.
  
• Lead the coordination and development of production support procedures and support ongoing operational requirements.
  
• Prepare system documentation, technical reports, presentations, user manuals, and other project deliverables.
  
• Collaborate with business and technical stakeholders, communicating complex system requirements in clear, non-technical language where appropriate.
  
• Apply project management and change management methodologies to support enterprise-level HCM system changes, upgrades, and optimization initiatives.
  

Required Qualifications and Experience

1. PeopleSoft HCM, System Design and Upgrades

• Strong knowledge and experience with Oracle PeopleSoft HCM and enterprise business systems technology.
  
• Understanding of systems design principles and the ability to lead requirements analysis and definition.
  
• Experience with PeopleSoft Update Manager (PUM) upgrades and PeopleTools upgrades.
  
• Experience with PeopleSoft Fluid and Classic/Classic+ interfaces and modernization initiatives.
  

2. Solution Design and Development

• Experience designing, developing, testing, and implementing business solutions throughout the systems development lifecycle.
  
• Strong knowledge of PeopleSoft development, analysis, and design techniques.
  
• Experience with PeopleSoft HCM modules, particularly:
  
• Human Resources (HR)
  
• Absence Management
  
• Time and Labour
  
• Payroll
  
• Benefits Administration
  

3. Technical Evaluation and Recommendations

• Ability to assess PeopleSoft ERP technology options for new functionality and existing system modifications.
  
• Experience evaluating alternative technical solutions and presenting recommendations.
  
• Ability to communicate the benefits, limitations, and trade-offs of proposed solutions.
  

4. Business Process Analysis

• Ability to understand complex business processes and translate business requirements into effective system solutions.
  
• Experience identifying process improvements and recommending solutions aligned with IT strategies and organizational objectives.
  
• Ability to analyze HR program and service delivery requirements.
  

5. Communication and Stakeholder Management

• Excellent verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
  
• Strong written communication skills for preparing reports, presentations, system documentation, and manuals.
  
• Proven interpersonal and collaboration skills to work effectively with business clients, technical teams, and other stakeholders.
  

6. Project and Change Management

• Knowledge of project management methodologies and practices for enterprise-level HCM initiatives.
  
• Experience supporting system changes, upgrades, optimization, and implementation initiatives.
  
• Understanding of change management techniques, resource management, and enterprise system change processes.
  
  
  

Must-Have Requirements

• Extensive Oracle PeopleSoft HCM experience.
  
• Knowledge of PeopleSoft system design, requirements analysis, and solution development.
  
• Experience with PUM upgrades, PeopleTools upgrades, and Fluid/Classic or Classic+ interfaces.
  
• Experience across the systems development lifecycle, including design, development, testing, and implementation.
  
• Strong functional and technical knowledge of HR, Absence Management, Time and Labour, Payroll, and Benefits Administration.
  
• Excellent verbal and written communication skills.
  
• Experience working with multiple stakeholders on enterprise HCM system changes and optimization initiatives.
  
• Ability to work onsite five days per week at 222 Jarvis Street, Toronto.
  

Nice-to-Have Qualifications

• Previous experience working with the Ontario Public Service (OPS) or other public-sector organizations.
  
• Experience supporting large-scale enterprise HR and payroll systems in a government environment.
  

Requirements

Project Background

The WIN Digital Onboarding Project aims to modernize HR and payroll service delivery through the following initiatives:

• Digital process transformation: Digitize manual and paper-based HR and payroll processes, including onboarding, benefits enrolment, and life event management.
  
• Enhanced self-service: Expand employee and manager self-service capabilities to reduce administrative effort and improve service delivery.
  
• Modernized user experience: Transition additional legacy administrative pages from Classic/Classic+ to the PeopleSoft Fluid interface.
  
• Technology modernization: Implement technical upgrades aligned with vendor-supported PeopleSoft application capabilities.
  
• Operational efficiency: Improve administrative processes and enable HR and payroll staff to focus on higher-value activities.