Performance and Quality Manager
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Description
Role: Performance and Quality Manager Location: Hemel Hempstead (2 days office/3 days WFH) Salary: Up to £52,000 DOE benefits Hours: 35 hours per week Mon-Fri (to business needs) Term: Permanent I am looking to recruit an experienced contact centre Performance and Quality Manager to join my client based in Hemel Hempstead on a permanent basis. Working closely with the Operations Managers, Team Leaders, Learning & Development and Customer Excellence/Insight team to drive the Customer Operations…