Performance Marketing Test Operations Engineer

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, & customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, resourceful people and inspiring, innovative technologies are the norm here. The same passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple products! The Performance Marketing team within Worldwide Product Marketing is seeking a Test Operations Engineer responsible for hands-on test lab operations, in support of customer-facing marketing claims about product performance and battery life.

The Performance Marketing team helps shape the performance story of new products in collaboration with product managers, engineers, and more experts at Apple. The Test Operations Engineer supports new product introductions with reliable testing that informs compelling, customer-facing marketing messaging. You will provide dedicated operational support across a wide variety of product categories including iPhone, iPad, Mac, Apple Watch, AirPods, accessories, and more. This role focuses on timely execution primarily at the device level, supporting test programs from setup through data delivery. This is an on-site role based in our Cupertino test labs.

Minimum Qualifications

• 2+ years of experience in QA, test operations, lab operations, or a related hands-on testing environment.
• Experience setting up and operating test equipment, configuring devices, and collecting test data.
• Demonstrated attention to detail and accountability for quality and consistency of results.
• Strong technical documentation and process recording skills; able to maintain clear, repeatable procedures.
• Effective time management and planning skills, with experience independently prioritizing tasks across multiple stakeholders.
• Strong proficiency using productivity tools such as Microsoft Excel and Numbers.

Preferred Qualifications

• 5+ years of experience in QA, test operations, lab operations, or a related field.
• Experience delivering value-added analysis from test data in a results-oriented environment.
• Experience using and troubleshooting consumer electronics, software, and services, especially across multiple platforms.
• Programming or scripting experience; familiarity with command line tools, Python, and cellular technology.
• Experience working independently with minimal direction in a fast-paced environment, coordinating across teams and prioritizing competing demands under tight deadlines.
• Excellent written and verbal communication skills, with the ability to convey technical information clearly to different audiences.
• Bachelor’s degree or higher in a science or technical field of study.