Personal Assistant

Personal Assistant- Maternity Cover FTC

Full time (37 hours per week)
Starting salary will be £26,276 per annum
Expected date of interviews - W/C 26th October TBC

We're looking for a highly organised, proactive and adaptable Personal Assistant to provide exceptional support to an Executive Director and members of our Senior Leadership Group (SLG).
This is far more than a traditional PA role. You'll be a trusted partner, ensuring senior leaders can focus on delivering strategic priorities by expertly managing diaries, communications, meetings, information and relationships across the organisation.
Working as part of a collaborative PA team, you'll help deliver a seamless, high-quality service that reflects our commitment to customer excellence, continuous improvement and professional stakeholder management.
What You'll Be Doing
As a key member of the team, you'll:

Manage complex diaries and schedules across multiple calendars
Act as a trusted gatekeeper, prioritising requests and escalating issues where appropriate
Manage busy inboxes, ensuring communications and actions are dealt with efficiently
Coordinate meetings from start to finish, including agendas, papers, logistics, minute taking and follow-up actions
Prepare reports, presentations and briefing papers
Support travel, event and accommodation arrangements
Build strong working relationships with colleagues, external partners and stakeholders
Handle confidential and sensitive information with discretion and professionalism
Maintain effective digital filing and document management systems using platforms such as SharePoint and OneDrive
Support recruitment and people processes relating to senior roles
Work flexibly across the PA team, providing cover and support to colleagues when required
Anticipate leadership team needs and proactively resolve issues before they arise

What We're Looking For
You'll be someone who thrives in a fast-paced environment and enjoys enabling others to succeed.
Essential Experience

Experience working in a professional office environment supporting senior managers or leadership teams
Strong diary and inbox management skills
Experience coordinating meetings, preparing agendas and papers, taking minutes and tracking actions
Experience building effective relationships with internal and external stakeholders
Experience handling confidential information appropriately

Essential Skills & Knowledge

Excellent organisational and time management skills
Strong written and verbal communication skills
Ability to prioritise competing demands and meet deadlines
Confidence using Microsoft Office applications
Understanding of confidentiality, data protection and information governance principles
Ability to work independently and collaboratively as part of a team
Proactive approach with the ability to anticipate needs and take initiative

Desirable

Experience using digital office systems and management platforms such as One Advanced
Experience arranging travel, accommodation and events
Experience using SharePoint and OneDrive

Person Specification

Qualifications, knowledge and understanding

Digital approach including packages such as One Advanced (ideally but not essential) and MS Office

Meeting management

Stakeholder relationship and management

Understanding of data protection, cyber security and data retention

Event co-ordination, travel management

Company confidentiality and legal frameworks

Experience

Working in an office environment with hierarchical structures

Meeting management including note taking, agendas, paperwork preparation and distribution, relationship management with attendees and stakeholders

Diary Management *

Inbox management *

Relationship building across an organisation and external stakeholders particularly in relation to anticipating needs within the organisation

Skills and attributes

Willing to learn and adapt to Bron Afon working practices

Willing to learn digital tools and methods and adapt to changing technology

Ability to work closely and interchangably within a team

Ability to anticipate SMT and SLG needs and follow through to completion

Highly organised

Self motivated

Prioritise time and meet deadlines

Ability to work on own and as part of a team

Personal Qualities

Committed to confidentiality and handling sensitive information with discretion

Additional Requirements

Will need to be able to travel as part of the job, in a timely manner.

Work4 pilot
We are currently running a pilot of working a 4-day week (4DW). This is extended until end of October 2026. The pilot will then be reviewed by our board, before making a decision to extend or be made permanent.
Employee benefits:
People are our greatest asset at Bron Afon Community Housing, so we reward our colleagues with a fantastic benefits package:

23 days annual leave entitlement (exclusive of bank holidays)
Social Housing Pension Scheme where Bron Afon will contribute 12% from day 1 of your employment
Learning and Development investment to your career here at Bron Afon
Health cash plan with Simply Health
24/7 free mental health support
24/7 free access to an online GP service
Enhanced Maternity/Paternity/Adoption pay
Employee discount platform with access to retail, hospitality, days out, etc
Occupational Health service
And FREE PARKING!

So what are you waiting for? Apply today and good luck!

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