Personal Assistant (Temporary) x2

Location: West Midlands Fire Service Headquarters

Salary: £36,581

Grade: Professional 3A

Contract type: Temporary/Fixed Term (12 Months)

Monday 26th October 2026 12:00pm is the closing date for this job.

About the Role

Are you highly organised, proactive and skilled at managing competing priorities? Do you enjoy supporting senior leaders and helping teams operate effectively?

West Midlands Fire Service is seeking two motivated and professional Personal Assistants to join our Governance and Strategic Planning team. Working closely with members of the Senior Leadership Team, you will play a critical role in providing executive support, coordinating leadership activity and helping ensure important organisational priorities are delivered effectively.

This is an exciting opportunity to work at the heart of one of the country's largest Fire and Rescue Services, supporting senior leaders through diary and workload management, governance coordination, stakeholder engagement and action tracking. Both roles require someone who can anticipate needs, maintain attention to detail and build effective working relationships across a wide range of stakeholders.

Key Responsibilities

• Provide proactive diary and workload management for members of the Senior Leadership Team.
• Coordinate meetings, events, visits and leadership activities.
• Manage correspondence, meeting requests and enquiries on behalf of senior leaders.
• Monitor deadlines, commitments and actions, ensuring priorities remain on track.
• Track actions arising from governance boards, meetings and leadership discussions.
• Liaise with internal and external stakeholders, acting as a key point of contact on behalf of senior leaders.
• Support the preparation and coordination of reports, papers and governance documentation.
• Provide general executive, administrative and organisational support across the Senior Leadership Team.
• Support a range of organisational priorities, projects and improvement activity as required.

What We're Looking For

We are looking for candidates who can demonstrate:

• Experience supporting senior leaders or executive teams.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• The ability to manage multiple priorities and meet deadlines.
• Excellent attention to detail.
• Strong interpersonal skills and the ability to build effective relationships.
• Professionalism, discretion and the ability to handle sensitive information.
• A proactive approach with the confidence to work independently and anticipate needs.

Special Requirements

This role is based at West Midlands Fire Service Headquarters.

Whilst the role is primarily based on standard office hours, there will be occasions where flexibility is required, including travelling with, or on behalf of, Senior Leaders and attending meetings, events and engagements outside normal working hours, including evenings and weekends.

Benefits

We offer a friendly working environment and benefits including:

• flexible and agile working arrangements
• free, on-site gym facilities
• free, on-site parking.

We also offer access to an in-house occupational health (OH) facility, including OH health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

• In addition, employees have access to:
• 24/7 Employee Assistance Programme
• wellbeing programmes
• ‘blue light’ discounts across many retailers, through partner schemes
• Sports and Welfare scheme (for a small fee), with access to discounted products and services.

Diversity

We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.

Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.

How to apply

To apply, please complete the application questions outlining your skills and experiences in line with the job description (linked below).

Questions

If you have any questions about the role, or would like an informal discussion, please contact Lucy Lawson on email at lucy.lawson@wmfs.net

Job Description