Personal Support Worker (PSW)

About Bayshore HealthCare
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. A recipient of Canada’s Best Managed Companies award since 2006 and recognized as an Imagine Canada Caring Company, Bayshore is deeply committed to the communities we serve. With locations across the country – including more than 80 home care offices, 11 pharmacies, and over 100 community care clinics – Bayshore’s team of over 18,000 staff members provides care to more than 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity, and independence of all Canadians by providing customized care plans and solutions that allow clients to remain in the comfort of their own homes.

At Bayshore, we are passionate and caring, constantly imagining being the difference in the lives of those we care for, collaborate with, and support. Grounded in our core values, we prioritize compassion and reliability, champion teamwork and diversity, and foster an environment driven by innovation, leadership, and growth.

Role Overview\:

We are seeking dedicated and compassionate Personal Support Workers (PSWs) to join our home care team in Blenheim, ON, and surrounding areas. The Personal Support Worker plays a vital role in delivering high-quality, client-centered care directly in the home, ensuring the emotional, physical, and personal well-being of clients in accordance with established care plans.

Working in close collaboration with Home Support Supervisors, field staff, and interdisciplinary health teams, the PSW helps empower clients to maintain their independence, dignity, and comfort.

Available Shifts & Scheduling\:

• Day Shift\: 7\:00 AM – 4\:00 PM (Monday to Friday, including every other weekend)
  
• Evening Shift\: 2\:00 PM – 10\:00 PM (Monday to Friday, including every other weekend)

Key Responsibilities\:

• Client-Centered Care Delivery\: Provide personal care services in strict accordance with established care plans and assignment sheets, supporting client dignity, physical comfort, safety, and emotional well-being.
  
• Full-Scope Personal Support\: Assist clients with daily living activities within provincial scope of practice, including personal hygiene, bathing, skin/hair/mouth care, positioning, mobility/exercise, feeding/special diets, bowel/bladder care, and assistance with oxygen or medication reminders.
  
• Delegated & Specialized Procedures\: Perform client-specific procedures for which recognized training and validated competency have been established under clinical supervision.
  
• Observation & Documentation\: Observe and document client conditions, vital notes, and care delivery accurately using company-issued mobile software; promptly report changes in condition, unusual events, or safety risks to the Home Support Supervisor or branch office.
  
• Infection Prevention & Control (IPAC)\: Implement standard infection prevention practices, hand hygiene protocols, and workplace safety guidelines across all home settings.
  
• Device & Data Security\: Maintain strict confidentiality of electronic client health records by ensuring secure storage, device password protection, and privacy compliance.
  
• Quality & Safety Compliance\: Participate actively in quality management initiatives, branch safety reviews, and continuous quality improvement activities.
  
• Professional Development\: Engage in mandatory orientation sessions, annual competencies, and ongoing internal/external educational training programs.
  
• Other Duties\: Perform other related duties as assigned to support branch operations and client needs.