Personal Trainer

Under the supervision of the Corporate Wellness Director, the Personal Trainer is enthusiastic about helping people and transforming the lives of their clients. The ideal candidate is results driven and has superior customer support experience. They are charged with effectively and safely screening members for health concerns, addressing goals and providing appropriate exercise prescription that best meets the needs of the members. They are required to work shifts on the health & well-being floor, which involves supervising the Health & Well-being Center in accordance with the following policies established by the South Shore YMCA while also providing a high level of member service.

PROGRAM EXECUTION

• Supervise their client while in a training appointment, keeping safety as a priority at all times.
• Adhere to the training guidelines when screening and prescribing an exercise program to members.
• Obtain medical clearance when deemed necessary according to ACSM Guidelines.
• Provide a welcoming environment for members, non-members, volunteers and staff.
• Floor Staff will not leave the Health & Well-being Center unsupervised. Staff can only be relieved by other approved floor staff.
• Respond to incidents appropriately, calmly and professionally (this may involve putting an appointment on hold in an emergency situation).
• Record all incidents and accidents immediately after situation has been resolved and you will not be distracted from supervising the Center.(Report emergency immediately to supervisor on duty)
• Follow and enforce Health & Well-being rules on and off duty.

STAFF ENGAGEMENT AND TEAMWORK

• Work with fellow SSYMCA staff members and treat them with respect.
• Every Personal Trainer and Floor Staff has the responsibility of reviewing all guidelines for emergency procedures to ensure a prompt and appropriate response to any incident.
• Perform other duties needed as delegated by the supervisor on duty or Health & Well-being Director.
• Attend all staff meetings and complete skill trainings.
• Make continuing education a priority through reputable sources.
• Work together with other Personal Trainers to share information and support each other at all times.

MEMBER ENGAGEMENT & DEVELOPMENT

• Enforce all Health & Well-being rules in a consistent, fair and firm
• Interact with members in a friendly, engaging, and professional manner.
• Educate members of all policies and procedures of the SSYMCA and the Health & Well-being Department when needed.
• Be familiar with all information and answer questions about programs, schedules, and policies or direct people to Health & Well-being Director.
• Ensure that the South Shore YMCA Child Protection Policies are fulfilled.

FACILITY MANAGEMENT

• Maintain a clean and organized Health & Well-being Center environment.
• Replace all weights and other fitness equipment used during an appointment.
• Record and report any faulty equipment and/or lapse in maintenance to the supervisor on duty.
• Take and record counts per department standards.

VOLUNTEER DEVELOPMENT

• Support volunteers and their daily functions.

Qualifications

• 4 year degree in Exercise Science required

• Personal Training certificate required (accepted certifications include: ACSM, NSCA, NASM, ACE)

• Excellent computer and technology experience are necessary including understanding of CRM systems

• Proven customer support experience

• Previous personal training experience preferred

• Current certifications: (Complete within 30 days of hire)
  Current First Aid/CPR/AED Certification
  OSHA/Emergency procedures