Personal Trainer

JOB SUMMARY

The Personal Trainer’s purpose is to build a client base that contributes to departmental revenues by maintaining an existing client base, marketing programs and services, and utilizing the highest quality of customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a personal commitment to meeting the needs of members and guests
• Demonstrate correct use of all weight and cardiovascular equipment
• Conduct client interviews and Healthy Starts for new members on exercise recommendations based on the Pre Exercise Questionnaire as well as members’ needs and goals
• Fill out your daily activity log by the end of every shift and submit it to the area designated by the Director
• Perform the follow-up calls to members and clients as outlined in the clubs retention program
• Assist in development and implementation of club programs and events
• Participate in all staff related meetings and other required activities
• Behave as a role model by leading and promoting a healthy lifestyle
• Maintain a positive attitude at all times when working with members
• Seek opportunities for personal and professional growth
• Dress professionally, according to the current dress code standards
• Perform a customer service role by assisting members in monitoring their exercise programs, encouraging members to reach their fitness and wellness goals, and handling member concerns and complaints quickly and effectively
• Actively market and promote personal training to acquire new members and retain existing members
• Encourage members to take advantage of other club services and programs
• Clean and police the fitness floor at all times
• Perform routine maintenance as outlined in a daily assigned duties by the Coordinator/Director
• Obtain and maintain all professional certifications necessary for the department
• Recommend changes for programming and services in line with current market trends
• Other duties as assigned