Pet Adoption Supervisor - Greeley Adoption Campus

Job Title: Pet Adoption Supervisor
Department: Shelter - 02
Job Classification: Full time; Hourly Non-Exempt Position
Job Relationships: Reports directly to the Pet Adoption Manager. Supervises adoption campus staff and assigned volunteers

This is a full-time, working-supervisor position. Pet Adoption Supervisors are responsible for the operations of the Adoption Campus functions during a particular shift. The position involves daily interaction with and care of adoptable animals in addition to providing high-quality adoption services to clients. The schedule for the position is generally between the hours of 7:30am-7:30pm Sunday through Thursday or Tuesday through Saturday with availability on evenings, nights, weekends, special events, emergencies and holidays as required. This position will regularly travel to other organizations and to the Organization’s other campuses.

Essential Duties and Responsibilities:

• Oversees adoption processes, including client education, counseling, completion of adoptions, and ensuring accurate records and high-quality service
• Manages opening and closing duties, data entry, transaction processing, and license sales
• Handles client grievances as the primary escalation point, using professional and effective de-escalation skills
• Oversees and performs daily animal care routines, ensuring high-quality care and timely response to medical or behavioral issues
• Supervises and supports staff and volunteers, including scheduling, training, evaluation, engagement and recognition; manages timekeeping and models professional conduct
• Accepts donations and maintains inventory of supplies and materials
• Ensures organization and cleanliness of public areas
• Participates in interviewing, training, evaluating, coaching, and disciplining staff
• Conducts and assists in developing training programs
• Monitors safety procedures and reports injuries to enhance training and reduce risks
• Provides transportation of shelter animals as needed
• Administers vaccines and approved medications as directed
• Cross-trains in and assists other shelter departments
• Enters data into shelter software and maintains accurate records

• Assists with State and Other Compliance Responsibilities such as PACFA, OSHA, DEA, etc., as requested

Other Duties and Responsibilities:

• Maintains inventory; assists with ordering of supplies as needed
• Monitors and sorts incoming donations; determines appropriate disbursement and storage
• Assists with animal handling training of staff
• Supports the Organization’s events, off-site adoption sites, and marketing efforts
• Maintains punctuality and attendance expectations
• Performs other duties as assigned
• Participates in various organizational task forces and teams as assigned

May 2025