Pharmaceutical Key Account Manager - 2 Openings !!

Job Title: Key Account Manager

Openings: 2; (1)Mid-Atlantic and (1) North East

FLSA Status: Exempt

Reports to: VP of Customer Success

Hourly/Salary: Salary (based on experience)

Department: Customer Success

MedWiz is the premier pharmacy partner for long-term-care communities that share our commitment and priority to patient-care first. We have transformed the conventional medication management process by being high-touch and patient -focused. At MedWiz we work tirelessly to streamline the often-disjointed communication process between the integral stakeholders in the medication ordering and administration life-cycle. We accomplish this by simplifying processes, educating and communicating frequently. Our comprehensive technology solutions and breadth of pharmaceutical products and services – allow us to be nimble and creative in offering the right service every one of our unique customer needs. MedWiz understands its customers’ needs and has the industry’s highest standards – with strict adherence to federal and state regulations.

SUMMARY:

The Key Account Manager plays a pivotal role in aligning MedWiz’ s strategic goals with actionable initiatives, ensuring seamless execution of tasks while maintaining high-quality service delivery. Acting as the bridge between executive leadership and Account Managers (AMs), the Key Account Manager drives consistency, efficiency, and innovation across the regions served. This position is financially driven and emphasizes collaboration, continuous improvement, and the development of resources that empower the team to achieve operational excellence. This role does not have any direct reports at this time.

ESSENTIAL FUNCTIONS:

• Account Manager Support

• Lead small-scale projects to ensure alignment with organizational objectives and seamless integration into the broader strategic framework.

• Translate goals set by executive leadership into actionable plans that provide guidance without rigidity.

• Make planned site visits alongside Account Managers at each location to strengthen relationships and improve processes.

• Act as a financial AM in areas concerning Collections, Billing and Cost Containment.

• Present at a Director level on financial topics such as invoice disputes and audits.

• Attend quarterly stakeholder meetings in-person with Clinical Directors and key facility leadership.

• Prepare monthly reports on the financial health and facility performance

Operational Efficiency

• Focus on PPD cost containment to reduce medical supply and operational expenses through fixed-price models, utilization management, and strategic sourcing.

• Collaborate with the Clinical Directors to analyze data and develop strict formularies to ensure best practices when choosing medications.

• Review and manage facility true-ups for PPD facilities.