Pharmacy Assistant Manager
Ready to start fresh?
We are passionate about taking care of the health and well-being of individuals and families in our communities.
You’ll be part of our pharmacy team that’s committed to providing exceptional patient-centered care and exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top priority.
Here’s where you’ll have an impact:
Work within an assigned territory and supervise a team of Relief Pharmacists while focusing on achieving excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and adherence, health risk assessments, injections/vaccines etc.)
Inspire a positive, patient-focused culture and ongoing customer experience KPI enhancements
Act in the patient’s best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience
Actively engage in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations
Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients
Ensure prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required
Initiate care plans, follow up, and complete proper documentation
Identify actual and potential drug related problems through completion of medication reviews
Provide patient counselling and education for new therapy to patients/caregivers while tailoring to the needs and concerns of the patient (i.e., literacy, hearing loss, privacy, etc.)
Thoroughly understand all relevant corporate pharmacy service offerings/ programs, and provide each customer/patient with the program that meets their health care needs
Maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required
Manage the selection, onboarding, training and development, and performance management processes
Adhere to all regulatory requirements, Company policies, processes, and procedures (e.g., OHS, Loss Prevention, CQI); responsible to train all direct reports and ensure adherence
What you bring to the table:
Bachelor of Science in Pharmacy from a recognized institution
Must be a Licensed Pharmacist, in good standing, in the province of responsibility
Injection and First Aid certified
Minimum of 2 years’ experience as a licensed pharmacist
Kroll software experience is preferred