Pharmacy Data Entry Tech - Evening Shift

Job Title: Data Entry

FLSA Status: Exempt

Reports to: Supervisor

Hourly/Salary: Hourly

Department: Pharmacy Services

Location: on-site , Cherry Hill, NJ

MedWiz is the premier pharmacy partner for long-term-care communities that share our commitment and priority to patient-care first. We have transformed the conventional medication management process by being high-touch and patient -focused. At MedWiz we work tirelessly to streamline the often-disjointed communication process between the integral stakeholders in the medication ordering and administration life-cycle. We accomplish this by simplifying processes, educating and communicating frequently. Our comprehensive technology solutions and breadth of pharmaceutical products and services – allow us to be nimble and creative in offering the right service everyone of our unique customer needs. MedWiz understands its customers’ needs and has the industry’s highest standards – with strict adherence to federal and state regulations.

SUMMARY

Reporting to the Workflow Data Manager, the Data Entry Technician plays a pivotal role in ensuring the seamless processing of prescriptions and maintaining efficient communication with prescribers, healthcare professionals, and internal departments. The Data Entry Technician is responsible for triaging incoming calls, organizing emails and workspaces, and executing precise data entry tasks within defined timeframes. This role processes a high volume of prescriptions daily, meeting performance targets with proficiency.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Predictable, reliable, and punctual attendance is an essential function of the job role.

· Triage incoming calls from prescribers, nurses, and facilities; Prioritize and route calls to the appropriate department.

· Provide excellent customer service by answering phones and addressing inquiries.

· Maintain email correspondence and keep desks organized for streamlined operations.

· Perform accurate and timely data entry tasks, including processing prescriptions, handling errors and rejections, and managing corresponding emails and phone calls.

· Process a minimum of 200 prescriptions per day/25-30 prescriptions per hour to meet efficiency goals.

· Handle billing claims and rejections to ensure accurate reimbursement.

· Accurately process billing insurance information for prescriptions.

· Liaise with the production department and pharmacists to ensure timely and accurate delivery of medications.

· Receive prescriptions electronically, via Fax, or over the phone from physicians.

· Enter prescriptions into the system, process them, and present them to the pharmacist for verification.

· Contact physicians or facilities for clarification if any information is missing from the prescription.

· Maintain effective communication with nurses, doctors, pharmacists, production, filling, and IV specialists.