Pharmacy Manager Continuing Care

Ready to start fresh?
We are passionate about taking care of the health and well-being of individuals and families in our communities.
You’ll be part of our pharmacy team that’s committed to providing exceptional patient-centered care and exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top priority.
Here’s where you’ll have an impact:

Exceed customer expectations by building strong relationships with continuing care partners and delivering customer centric solutions; role model, coach, and reinforce customer service expectations on a daily basis for all staff
Ensure contractual requirements, including service obligations, of continuing care facilities are executed based on the corporate agreements
Act in the patient’s best interest to implement and support patient-centred care through professional scope of practice and collaboration with patient’s care team
Inspire a positive, patient-focused culture and experience while developing and monitoring business plans to deliver on KPIs
Be an ambassador to uphold and instill company values, including championing all diversity, equity and inclusion initiatives, ensuring the pharmacy is an inclusive environment
Manage the selection, onboarding, training and development, performance management, and succession planning processes
Ensure all regulatory requirements and company policies, processes, and procedures (e.g OHS, Loss Prevention) are implemented in the pharmacy; responsible to train staff and ensure adherence

Communicate regularly with continuing care partners to maintain relationships and update our partners on relevant pharmacy process changes or pharmacy practice changes
Ensure Consultant Pharmacists complete contractually required activities for continuing care partner facilities; provide support and training for Consultant Pharmacists to fulfill their roles
Learning and being familiar with the necessary process needed for accurate automation

Learning and being familiar with additional pharmacy software (Custom Health, Point Click Care, Pacmed)
Support onboarding new nursing home facilities to our pharmacy and eMAR go lives
Manage daily workflow in the dispensary (utilizing Kroll and Sharepoint)
Complete medication reconciliations for all new admissions/readmissions to partner facilities
Support off site vaccination clinics and perform immunizations for LTC residents and nursing home staff
Maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required
Responsible to oversee QRE management, communication with continuing care partners, regular staff meetings to review and implement action plans
Travel to each continuing care partner facility annually with Consultant Pharmacists for meetings with administrators and nursing staff
Oversee automation optimization and maintenance
Execute pharmacy services to drive sales, control labor, monitor margins, and manage shrinkage

What you bring to the table:

Bachelor of Science in Pharmacy from a recognized institution
Must be a Licensed Pharmacist, in good standing, in the province of responsibility
Injection and First Aid Certification
Previous management experience in a pharmacy setting
Continuing care consulting experience is an asset
Additional certifications are considered assets (i.e. Certified Geriatric Pharmacist, Advance Prescribing)
Kroll software experience is preferred