Pharmacy Manager

$161,950 PER YEARGENERAL PURPOSE:The primary purpose of this position is to protect patients of Harmons’ pharmacies by ensuring they receive the correct medication for their condition and providing them information about their medications. This person will be filling and verifying prescriptions, counseling patients, consulting with other medical professionals, administering vaccines, and providing exceptional customer service. This person will also train and mentor all pharmacy associates.ESSENTIAL DUTIES & RESPONSIBILITIES:Follows established departmental and store policies and proceduresEnsures the pharmacy is clean, sanitized, well-maintained, and meets company standards of appearance.Delivers excellent customer service while assisting customers at the pharmacy counter, drive-thru, and over the phoneFills and verifies prescriptionsIdentifies potential drug interactionsConsults with other medical professionals regarding prescriptionsCounsels patients about their medications, possible interactions, and gives recommendations for over-the-counter medicationsAdministers immunizationsProvides information for internal and third-party auditsEnters new prescriptions into the systemFiles prescription paperworkSubmits refill requests to doctors over the phone and electronicallySubmits insurance claims and inquires about insurance problemsReceives and stocks product for the pharmacyRemoves product from the shelves according to Harmons’ expiration date policiesCompletes assigned tasks efficiently and in a timely mannerSets a professional and positive example to othersCommunicates effectively and works closely with the Store Director and Director of Pharmacy and Health/WellnessEnsures company standards for safety, sanitation, and productivity are maintainedTeaches, mentors, and educates associates to help them be successful members of the teamProvides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.Promptly addresses and resolves associates’ concerns and/or grievancesWriting the pharmacy schedule to ensure coverage and meet labor goalsQuarterly inventory of all pharmacy productsMARGINIAL DUTIES & RESPONSIBILITIES:Performs other job-related duties as assigned.NATURE OF WORK CONTACTS:Consistent and daily interaction with store associatesConsistent and daily interaction with customersConsistent and daily interaction with doctor’s offices and insurance companiesTRAINING & QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Desired knowledge, skills, and abilities:A four-year college degree; graduate of an accredited pharmacy program; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:Must have current Utah Pharmacist License, Controlled Substance license, and CPR certificationAdvanced knowledge of prescription drug information and interactionsAbility to administer immunizations using proper techniqueWorking knowledge of pharmacy and dispensing lawsAbility to multitaskAdvanced knowledge in medical and pharmacy terminology, effects of prescription drugs, etc.Basic math skillsBasic computer skills including Microsoft Office SuiteAbility to interpret policies and proceduresExcellent organization and planning skillsMust possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of peopleAbility to professionally and appropriately handle conflictMust possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your teamRequired to make logical, significant decisions using general, recognized analytical skills and techniquesMust possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmon’ mission and commitment to working collaborativelyContinually strives to be product minded, customer minded, personnel minded, detailed, consistent and forward focusedAbility to work weekends, evenings, and holidaysPHYSICAL/SENSORY DEMANDS:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is generally performed in a safe and comfortable pharmacy environment with the possibility of infrequent exposure to hot, cold, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver objects weighing up to 30 pounds from location to location.