Pharmacy Technician

• Accurate & timely response & follow up for verbal prescription orders.
• Transfer or refer calls as appropriate to pharmacist(s).
• Assist pharmacist in dispensing prescriptions, as appropriate.
• Provide patients with accurate, timely, and satisfactory solutions to potential & arising complaints & concerns about their prescriptions.
• Handle client/patient questions, complaints, requests or inquiries with the highest degree of courtesy & professionalism, with the goal of one-call resolution & patient retention.
• Conduct inbound and/or outbound calls to patients, doctors’ offices, insurance companies as necessary or required to complete tasks.
• Ensure that patient orders are shipped, via communication with outsourced pharmacies for medications, as well as US MED Shipping Department for other supplies/equipment as necessary.

• 1-2 years of experience
• Pharmacy Technician Registration required (Must be clear/active).

Hours:

Monday – Friday (8:00 AM- 5:00 PM OR 9:00 AM- 6:00 PM) + Intermittent Saturdays hours (9:00 AM- 2:00 PM) as needed

Compensation:

15/hr.

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