Pharmacy Technician II-Prior Authorization

Pharmacy Technician II

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission\: To deliver the cures of tomorrow to the people who need them today.

The Prior Authorization (PA) technician is responsible for facilitating the process for obtaining prior-authorization for take-home medications and assisting patients with enrolling into available patient assistance programs. The PA Tech receives requests for obtaining prior authorization for medications requiring approval or for patients to be enrolled into patient assistance programs and is responsible for verification of prescription benefits and entering the details in EPIC, completing the necessary processes in order to obtain the authorization or to complete enrollment, and communicating with the ordering team, the patient, and the pharmacy the status of requests and the outcome when completed. Coordinates for appeals of rejected prescription requests and provides education to team regarding strategies to avoid denials. Follows existing processes and the Standard Operating Procedure developed for this position.

As a successful candidate, you will\:

• Provides services that are accurate, reliable, courteous and timely.
• Supports the efforts of all care providers to deliver quality care.
• Demonstrates competence appropriate to their role and function in the delivery of age specific care.
• Delivers service in a manner consistent with the scope of practice of the discipline and the standards established by City of Hope as expressed in the plans for provision of care and policies and procedures.
• Acts in a proactive manner using effective decision-making skills.
• Demonstrates understanding of all professional and regulatory standards.
• Collaborates with colleagues to provide sound decision-making.
• Communicates effectively with all customers and colleagues to meet organizational goals.
• Maintains current knowledge, skills and competencies through involvement in professional continuing education activities.