PHARMACY TECHNICIAN

The office clerk performs a wide range of responsibilities that are covered by their maximum qualifications and competencies. The office clerk conducts a myriad of office support and administrative functions within the business office. This position could be responsible for different jobs in the office and cross-train in others.

Essential Job Functions:

• Expedite prescription processing by performing all duties necessary and allowable, by policy or law.
• Receives new and refilled prescriptions from customers for filling.
• Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as legibility of the prescriber’s name.
• Obtains from the prescription files those prescriptions which have been requested to be refilled.
• Prepares labels for new/refill prescriptions.
• Accommodate customers when they arrive to pick up prescriptions.
• Processes cash register transactions for new and refilled prescriptions.
• Ensures necessary communications are provided to the customer, such as instructions, side effects and medication descriptions.
• Arrange customer consultations with Pharmacist, when requested.
• Procures signatures from customers for all prescriptions received.
• Answer incoming calls, directs to Pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc.
• Completes and processes third-party documents.
• Fills prescription books or new prescriptions.
• Files patient profiles.
• Fills bins with prescription vials.
• Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
• Checks items for appropriate ‘shelf life’ remaining before expiration.
• Affixes price stickers to the items ordered and places on stock shelves or in refrigerator, when required.
• Checks stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge
• Cleans Pharmacy shelves and work areas and maintains entire premises in a satisfactory state of cleanliness.