Pharmacy Technician Trainee

Position Title: Pharmacy Technician Trainee
Department: Pharmacy
Supervisor: Pharmacy Director (primary); Lead Pharmacy Technician (secondary)
Hours per week: 40 hours
FLSA Status: Non-exempt

Primary Function:
Work as Pharmacy Technician in training.

Duties & Responsibilities:
• Learn how to process new prescription and fill medications.
• Learn how to appropriately bill patient’s insurances, and how to communicate with insurance company to resolve prior authorizations and Drug Utilization Reviews (DURs).
• Learn how to appropriately utilize Pharmacy computer software.
• Learn about Pharmacy P&Ps about 340B compliance.
• Learn how to use Epic (Verify all outside prescriptions in EPIC for 340B Compliance).
• Learn how to appropriately calculate date supply on different types of preparations (tablets/capsules, inhalers, topical, injectable, etc.)
• Answer phone calls and process patients’ refills.
• Update and verify patients' information.
• Create new patients' profile.
• Stock shelves with supplies, take inventory, and put orders away.
• Maintain patient records.
• Offer every client the opportunity to ask questions to the pharmacist regarding his or her medication. Refer all patient concerns or complaints to the pharmacist on duty for resolution.
• Assist Pharmacist with Clinical Care Management (MTMs and Mirixa cases).
• Perform monthly internal audits for 340B compliance.
• Verify Mass Pat for all Controlled Substance Prescriptions.
• Perform other related duties as directed by supervisor or as required by the position. Duties and responsibilities are subject to change due to business needs at any time with or without previous notice.