Pharmacy Technician

The Community Care Clinical Pharmacy Technician (Outpatient) position at the Tomah Veterans Affairs Medical Center (VAMC) functions in the outpatient section of the Pharmacy service line under the Associate Director's Office. This assignment involves the receiving, assessing, processing, and documenting of all Community Care prescriptions.The Pharmacy Technician assists the Community Care Clinical Pharmacist in all daily tasks concerning Community Care prescribed prescriptions and related tasks.

Major Duties: Community Care Prescription Support: Receives faxed, mailed, electronically prescribed, or delivered prescriptions written by Non-VA providers and documents all received prescriptions in electronic health records. Utilizes electronic health records, or other related sites to determine authorization of Non-VA Care by the Tomah VA Medical Center. Communicates with patients concerning prescriptions received from unauthorized provider visits and handles prescriptions appropriately, whether forwarding to primary care provider, returning to patient, and/or documenting in electronic health records. Reviews authorized prescriptions for appropriateness using pharmacy technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements. Communicates with Non-VA physicians and nurses to request clarification of prescriptions or medication changes due to VA formulary and forwards all changes and clarifications to a licensed pharmacist to receive from the Non-VA representative, and documents these actions in electronic health records. Initiates the non-formulary/prior authorization process with the Non-VA provider and records needed documentation in electronic health records. Follows up via phone and/or fax with Non-VA Provider regarding initiated communications concerning non-formulary/prior authorization medications, clarifications, or medication change requests frequently, and documents in electronic health records. Enters non-formulary or prior authorization consult requests in electronic health records for review and completion by the reviewing Pharmacist, after all needed documentation has been received. Inputs authorized prescriptions or prepares electronically prescribed medications in electronic health record for the review and verification by a Clinical Pharmacist. Contacts patients with updates on Non-VA prescriptions and documents in electronic health records. Files all prescriptions for easy retrieval on the Pharmacy shared (S) drive. Assists in the tracking and shipping of Non-VA prescribed controlled substances, as well as all Non-VA prescribed medications mailed from the Tomah VA Pharmacy or Charleston Consolidated Mail-Out Pharmacy (CMOP). Communicates with Procurement Pharmacist or Procurement Technician when specialty medications need to be ordered. Initiates requests for medications from specialty pharmacies, releases medication once delivery confirmation received, files prescription packet appropriately, and communicates with procurement team regarding delivery receipt confirmation. Controlled Substance Non-VA Prescription Support Telephone Triage Outpatient Drug Distribution Operates as procurement/CS backup Work Schedule: Full-time; M-F, 8:00am-4:30pm Financial Disclosure Report: Not required

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.