Phlebotomist / Donor Care Technician, Advanced or Entry Level, Hoxworth Blood Center

Job Overview

The University of Cincinnati, Hoxworth Blood Center (HBC) is recruiting several Phlebotomists/Donor Care Technicians (Advanced or Entry Level Positions Available), in the Donor Services Division, to register and screen prospective blood donors and process blood donors. This position requires friendly, patient, reliable individuals that will be responsible for taking vital signs, performing venipuncture, and providing post-donation care for our community of volunteer blood donors. Experience in customer service and phlebotomy is preferred; excellent communication skills, a focus on quality, and the ability to work a flexible schedule are essential. This position offers opportunities for career advancement, mentorship, and continued education.

Saving lives is no easy task, but at Hoxworth Blood Center, it's what we do every day and we're looking for positive, professional individuals to join our team and help advance our lifesaving mission. If you're a detail-oriented individual with experience in customer service, an interest in the field of medicine, and a passion for making a difference in the lives of others, then we invite you to apply for a position at Hoxworth Blood Center.

Additional Job Information

Starting Pay Rate:

Entry Level/Donor Care Technician 1 - $19.78 per hour

Advanced Level/Donor Care Technician 2 - $21.73 per hour

Shift: Varies by designated work location. Shift differential pay is available!

Hours: 32-40 hours per week (80-100 FTE%) based on location need

The incumbent would be assigned at a designated Hoxworth Blood Center Neighborhood Donor Center or on a Mobile Operation Unit. Our locations include:

• Anderson, OH
• Blue Ash, OH
• Central (Clifton, OH)
• North (West Chester, OH)
• Tri-County (Springdale, OH)
• West (Bridgetown North, OH)
• Ft. Mitchell, Ky
• Mobile Unit – Originate at Clifton Location

Essential Functions

• Guide donors through the process and provide education opportunities throughout the experience.
• Obtain and update registration information prior to donation according to established departmental procedures.
• Determine suitability of prospective donors based upon evaluation of health history and physical findings.
• Perform documentation to meet regulatory and HBC procedures and guidelines.
• Correctly perform, record, and evaluate all Quality Control of equipment for collection operation.
• Select vein, prepare venipuncture site, and perform phlebotomy for whole blood component collections.
• Recognize and appropriately manage adverse donor reactions.
• Maintains a successful phlebotomy rate as defined by the division.
• Perform related duties based on departmental need. This job description can be changed at any time.

Essential Functions for DCT-2, in addition to the duties above
• Ensure the equipment is clean and in good working conditions.
• Obtain thorough and accurate donor medical histories to determine donor eligibility.
• Document records concurrently, ensure all records are complete, legible, and accurate. Accurately label collection bags, component collections containers, and records with unique identifying number for each donor.
• Appropriately discontinue whole blood and component collection and fill pilot tubes.
• Store whole blood and blood components according to standard procedures.
• Maintain clean and orderly donor area.
• Answer the telephone, direct calls appropriately, and initiate calls to assist with donor scheduling.
• Maintain appropriate computer skills as required.
• Option to float to all HBC sites or mobiles as assigned.
• Responsible for set-up and dismantling of blood collection equipment in accordance with established plan.
• Stock supplies in designated locations as needed.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• High School Diploma or GED.

Required Trainings/Certifications

• Valid driver's license with an acceptable record.

Required Experience

Entry Level:

• Six (6) months of customer service experience.

Advanced Level:

• One (1) year of relevant work experience, which includes recent phlebotomy and blood collections experience.

Additional Qualifications Considered

Advanced Level:

• A relative medical certification.
• Two (2) years relevant work experience.

Physical Requirements/Work Environment