Phlebotomist/Medical Assistant

Essential Duties and Responsibilities

Patient Care and Specimen Collection

• Perform venipuncture and capillary blood collection on patients of varying ages, as appropriate for the practice.

• Recognize and respond appropriately to patient reactions, including dizziness, fainting, or other adverse responses.

• Maintain a professional, courteous, and compassionate approach with all patients.

Specimen Processing and Laboratory Coordination

• Label specimens accurately at the time of collection, following laboratory requirements.

• Verify that specimens meet the ordering laboratory's collection, labeling, and handling requirements.

• Package specimens appropriately and arrange timely delivery or pickup by the reference laboratory.

• Monitor specimen supplies and maintain appropriate storage conditions.

• Identify and report improperly collected, mislabeled, hemolyzed, insufficient, or otherwise unacceptable specimens.

Clinical Support and Office Operations

• Review laboratory orders for completeness and communicate discrepancies to the appropriate clinical staff.

• Monitor inventory of needles, collection tubes, gloves, tourniquets, and other supplies.

• Dispose of sharps and biohazardous waste according to OSHA and office policies.

• Follow infection-prevention procedures, including hand hygiene and appropriate personal protective equipment.

• Maintain accurate documentation of specimen collection and processing.

Compliance and Safety

• Maintain patient confidentiality in accordance with HIPAA.

• Follow OSHA bloodborne pathogens standards and applicable infection-control procedures.

• Follow laboratory protocols and applicable CLIA requirements for duties performed.

• Participate in required training, competency assessments, and quality-improvement activities.

• Report needlestick injuries, exposure incidents, patient complications, and safety concerns promptly.

Physical Requirements

• Ability to stand, walk, and perform repetitive hand and arm movements throughout the workday.

• Ability to perform venipuncture and handle laboratory specimens safely.

• Ability to lift and carry routine clinical supplies within the practice's established limits.

• Ability to work in a clinical environment and follow appropriate precautions when handling blood and other potentially infectious materials.