Phone Minister
Position Purpose:
Phone Ministers will assist in fulfilling the mission and vision of Andrew Wommack Ministries by giving our partners, friends, and contacts a great experience through excellent communication and service over the phone. This position will process orders and donations, and minister and pray with contacts.
Essential Duties:
- Adhere to all policies and procedures for each skillset performed on inbound and outbound calls
- Maintain a high level of professional and graceful communication, embodying Andrew’s message of God’s unconditional love and grace to each contact
- Process product orders and donations using online donor systems
- Minister and pray in a way that is in line with Andrew Wommack’s doctrine
- Efficiently and accurately use multiple computer programs to serve each contact
- Actively participate in one-on-one and group mentoring sessions to continually calibrate and improve professional and godly communication abilities
- Be a positive team player, uplifting and encouraging fellow team members
- Stay up-to-date in trained skillsets through continual review of email updates, continuing education, and SharePoint instructions in between phone calls
- Other duties as assigned
For more information about the Phone Minister position, check out our Phone Minister FAQ page.