Phone Sales Officer

We’re looking for a Phone Sales Officers to join our Port Macquarie branch.

In this customer-focused role, you’ll be the first point of contact for inbound phone enquiries, supporting customers and account managers with product advice, order processing, and exceptional service.

You’ll also work closely with the wider branch team and assist with general warehouse duties when required.

Key Responsibilities

• Provide outstanding customer service and support branch phone-based sales
• Respond to inbound calls from customers and account managers
• Process orders, invoices, and credits accurately
• Assist with stock management, including shelving and stock counts
• Support general branch and warehouse operations as needed

About You

• Strong communication skills and a customer-first mindset
• Reliable, adaptable, and team-oriented
• High attention to detail and organisation skills
• Previous experience in parts interpreting or exposure to automotive, mechanical, or electrical products (highly regarded)
• Willingness to support across all areas of the branch

Why Join Bapcor?

• Career development opportunities across a large national network
• Staff discounts across Bapcor brands (Burson, Autobarn, Autopro & more)
• Paid birthday leave
• Wellbeing support programs
• Industry-leading work/life balance policies (parental leave, purchase leave, volunteer leave)
• Novated leasing options

About Bapcor

Bapcor Limited is Australasia’s leading provider of automotive aftermarket parts, accessories, equipment, and services. As an ASX-listed organisation, we operate across Trade, Retail, Service, and Wholesale sectors with well-known brands including Burson, Autobarn, Autopro, Midas, and JAS Oceania.

Our values:
We give a damn
We are in it together
We get it done
We do the right thing