PHP IT Support Specialist (24/7 Shift)

Salary: RM 7,000 – RM 10,000 per month

We are seeking a dedicated and skilled PHP IT Support Specialist to join our dynamic team in a 24/7 shift capacity. As a PHP IT Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams, ensuring the seamless operation of our PHP-based systems. This role requires a deep understanding of PHP, excellent problem-solving skills, and the ability to work effectively in a fast-paced, around-the-clock environment.

Responsibilities:

• Provide technical support for PHP applications, troubleshooting and resolving issues promptly.

• Monitor and maintain the performance of PHP & Laravel systems, ensuring high availability and reliability.

• Collaborate with cross-functional teams to identify and implement solutions to enhance system efficiency.

• Respond to and resolve IT-related incidents and service requests during 24/7 shifts.

• Document and communicate technical solutions clearly to clients and team members.

• Participate in on-call rotations and be available to work weekends and holidays.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Proven experience working with PHP, Laravel and PHP-based applications.

• Strong troubleshooting and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work in a 24/7 shift rotation, including weekends and holidays.

• Previous experience in a similar IT support role is a plus.

Benefits:

• Additional Festival leave

• Annual leave

• MC Claim

• Dental allowance

• Optical allowance

• Transportation allowance / Season parking card

• Maternity leave

• Parental leave

• Meal allowance (WIO only)

• Opportunities for promotion

• Professional development