Physical Therapist / Rehabilitation Services Manager

DUTIES/RESPONSIBILITIES

• Performs all duties of a Staff Physical Therapist including evaluation, treatment planning, interventions, reassessment, patient and family education, and discharge planning.

• Provides direct supervision and leadership of rehabilitation staff including therapists, assistants, rehab patient access, students, volunteers, and contract staff.

• Coordinates staffing, scheduling, and workload distribution across inpatient, swing bed, and outpatient services.

• Participates in recruitment, hiring, onboarding, and orientation of staff.

• Evaluates staff performance and provides coaching, mentoring, and corrective action as needed.

• Ensures competency validation, training, and ongoing professional development of staff.

• Monitors departmental productivity, staffing utilization, and operational efficiency.

• Ensures timely and accurate documentation, billing, and charge capture.

• Maintains compliance with all hospital policies and regulatory requirements.

• Participates in quality improvement initiatives and data reporting activities.

• Monitors patient satisfaction and resolves complaints appropriately.

• Identifies opportunities for process improvement and implements workflow enhancements.

• Collaborates with leadership on budgeting, resource planning, and capital needs.

• Maintains awareness of vendor contracts and service agreements impacting department.

• Promotes rehab services and develops relationships with providers and community.

• Ensures safety standards are followed and addresses environmental risks.

• Maintains confidentiality and HIPAA compliance.

• Participates in committees and hospital initiatives.

• Supports WCHC mission, vision, and values.

• Performs other duties as assigned.

SKILLS AND ABILITIES

· Excellent verbal and written communication skills appropriate for various audiences.

· Ability to manage multiple priorities.

· Manual dexterity necessary for operating equipment and delivering patient care.

· Ability to motivate both staff and patients to achieve optimal outcomes.

· Proficiency with electronic medical records, EPIC experience preferred.

· Flexibility to effectively manage a variety of tasks, patient issues, and employee matters.

· Knowledge of regulatory requirements and rehab services

· Perform additional duties as assigned.

EDUCATION AND/OR EXPERIENCE

· Graduate of an accredited Physical Therapy program.

· Licensed to practice physical therapy in the State of Iowa.

· Current BLS certification.

· Minimum of 5 years clinical experience preferred.