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The Physician Assistant – Clinical Coordinator provides clinical and surgical care to patients under the direction of the supervising orthopaedic surgeon while coordinating the clinical, operational, and administrative functions of the practice. The role evaluates and treats patients in clinic and via telemedicine, assists in surgery, supports perioperative and postoperative care, manages patient throughput, and drives workflow and research coordination. The position requires sound clinical judgment, efficient documentation, strong communication, and a commitment to patient safety and service.
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Key Functions:
- Evaluate, diagnose, and manage new and established patients in clinic and via telemedicine, including imaging review and postoperative follow-ups.
- Provide patient education regarding treatment options, surgical interventions, and post-surgery expectations.
- Prescribe and manage medication, imaging, diagnostic, and physical therapy orders and referrals.
- Perform in-office shoulder injections and other authorized procedures.
- Conduct preoperative appointments and complete clinical documentation for all encounters using practice dictation and templates.
- Assist in surgery as needed, including coverage during provider absences.
- Contact and collect patient histories prior to new patient consultations.
- Manage and triage postoperative concerns
- Respond to and triage patient portal messages and calls according to clinical urgency.
- Draft and revise letters of medical necessity and clinical notes to support surgical authorization.
- Compose and complete patient letters, work-status and disability documentation, and other clinical forms.
- Field peer-to-peer calls as needed.
- Support outreach to referral sources, including physical therapists, primary care providers, and allied referring partners.
- Support out-of-state patient care coordination, including telemedicine follow-up, local therapy, imaging, and suture removal, and maintain and communicate the out-of-state workflow.
- Coordinate and communicate care planning with referring providers and referred-to physical therapists.
- Develop and maintain clinical workflows, protocols, documentation templates, and staff procedures.
- Develop, review, and manage patient education and social media content.
- Coordinate staff scheduling and coverage for team absences.
- Coordinate vendor in-services for clinical technologies (e.g., bone stimulation, e-stim, virtual physical therapy).
- Troubleshoot operational issues and escalate concerns appropriately.
- Monitor and order clinical, preoperative, and office supplies as needed.
- Monitor and respond to online patient reviews.
- Support research investigations and related patient-data collections.
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This position ordinarily has no direct supervisory responsibilities. The Physician Assistant may provide clinical and workflow guidance to medical assistants, technicians, students, or other team members when assigned.
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