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Veterans Health Administration

Physician - Chief Quality Officer

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The Chief Quality Officer (CQO) is a visionary leader responsible for advancing the organization's mission to achieve excellence in clinical quality outcomes, patient safety, and value-based care. The CQO drives strategic alignment, fosters a culture of high reliability and Just Culture, and embeds safe, reliable processes throughout healthcare delivery.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting Duties to include but not limited to: Strategic Leadership Sets the Vision: Aligns quality objectives with the organization's mission and strategic goals, establishing measurable targets and communicating a long-term quality strategy that drives continuous improvement Promotes Value-Based Care: Ensures quality initiatives support value-based care, optimizing outcomes, cost efficiency, and patient satisfaction Champions Innovation: Leads the adoption of evidence-based practices and quality management systems (e.g., Lean, Six Sigma, ISO 9001) to foster innovation and operational excellence Collaboration & Integration Catalyzes Cross-Functional Engagement: Leads multidisciplinary teams-including Quality Data SAIL, Infection Control, Surgical Quality, Informatics, and Executive Leadership-to drive system-wide quality and safety initiatives Partners Across the Enterprise: Collaborates with the Chief of Staff, Medical Director, Quality Management, physicians, hospital leadership, and external stakeholders to integrate quality programs throughout the healthcare system Engages External Stakeholders: Builds relationships with regulatory bodies, community partners, and academic affiliates to benchmark and advance quality standards Continuous Improvement & Innovation Fosters a Culture of Learning: Champions continuous improvement, encourages reporting of errors and near-misses, and leads system-level improvements Leverages Data Analytics: Uses performance metrics, analytics, and regular audits to inform strategic decisions and monitor progress Implements Quality Management Systems: Oversees the selection, integration, and evaluation of quality management systems, ensuring compliance and effectiveness Accountability & Transparency Ensures Regulatory Compliance: Maintains compliance with all relevant local, national, and international regulations, proactively managing risk and maintaining transparent reporting to senior leadership, boards, and external agencies Promotes Just Culture: Fosters psychological safety, encourages open communication, and leads improvements focused on system reliability rather than individual blame Operationalizes Accountability: Oversees departmental staff activities, ensuring quality, productivity, and operational excellence Operational Excellence Oversees Quality Assurance & Risk Management: Directs quality assurance, risk management, patient safety, and performance improvement programs, including compliance, audits, and corrective actions Manages Resources: Responsible for employee engagement, staffing levels, budget compliance, hiring, termination, coaching, and policy development Establishes Priorities & Standards: Sets functional standards to deliver superior service and achieve high patient satisfaction Workforce Development Develops Staff Competencies: Leads educational initiatives, promotes engagement, and sustains a high-performing, quality-focused workforce Mentors & Advises: Functions as an advisor, administrator, educator, consultant, and mentor, possessing a wide range of experience and leadership ability Participates in Committees: Actively participates in committees, educates medical staff, and serves as a liaison to maintain a competent and engaged workforce Impact & Influence Influences Organizational Mission: Executes leadership characterized by substantial and continuous responsibility for population groups or integrated programs that cross services and discipline lines, influencing the organizational healthcare mission Establishes Standards & Policies: Contributes ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of quality management organization-wide Promotes Equity & Inclusion: Advocates for equitable care and addresses disparities in quality and safety outcomes. Work Schedule: 8:00am-4:30pm, Monday-Friday

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

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