Physician Extender Lead (Licensed Athletic Trainer)

Lead Physician Extender
Alliance Orthopedics
Location: Fair Lawn

Mission

Our goal is to help patients, so they can spend less time in pain and more time doing the things they love. We take a multidisciplinary approach to treatment, understanding each patient is unique and therefore requires a personalized treatment plan. We work closely with our patients to create customized programs that align with their specific health and lifestyle goals.

The Lead Physician Extender plays a crucial role in supporting the healthcare team by assisting physicians in delivering patient care and managing administrative tasks. This position requires strong interpersonal skills, attention to detail, and the ability to work collaboratively in a fast-paced healthcare environment.

Roles and Responsibilities

· Handle all PTO requests and coverage for the PE/MA department.

· Lead Thursday morning PE meetings.

· Assist in ensuring DME is properly distributed.

· Assist with bi-weekly billing calls, ensuring billing is getting done in a timely manner.

· Keep the team aware of any changes in policy/procedure.

· Assist with onboarding of any new hires in the PE/MA department.

· Serve as the contact person for the PE/MA department for any questions or concerns they are having with their role/patients/etc.

· Ensure that team is adequately staffed and performing their roles and responsibilities

· Create and aid in patient retention efforts by providing exceptional customer service and addressing patient inquiries or concerns.

· Collaborate with the Clinical Director to execute administrative tasks, including identifying suitable orthopedic patients for consultations and coordinating appointments.

· Record patient vital signs, medical history, test results, and other medical information while ensuring strict confidentiality and accurate documentation.

· Conduct post-procedure follow-up the day after the procedure to assess patient recovery and address any post-operative concerns.

· Prepare treatment rooms for examinations, procedures, and other patient care activities, ensuring cleanliness, availability of supplies, and proper equipment setup.

· Assist physicians during medical procedures, providing necessary support, and anticipating their needs.

· Deliver compassionate support, attention, and assistance to patients and their families, addressing their questions and concerns.

· Ensure compliance with all healthcare regulations, including but not limited to, HIPAA and OSHA, to maintain patient privacy and safety.

· Coordinate with the Medical Team to address patient questions, concerns, or requests for information, facilitating effective communication and continuity of care.

· Partner with the Location Supervisor to execute additional administrative duties, including scheduling requirements and confirmation calls to patients.

· Maintain the presentation standards of evaluation rooms, ensuring cleanliness and organization.

· Complete no less than 10 Clinical Mentorships weekly on staff in designated region.
· Review and track KPIs for teams in region, addressing these weekly with each team to promote improved performance and ensure Alliance protocols are adhered to.

· Monitor and ensure that admin time is utilized properly by all teams.

· Valid New Jersey Athletic Trainer (ATC) License is REQUIRED.

· Minimum of 2 years of experience in a healthcare setting, preferably in a role supporting physicians or healthcare providers.

· Degree from an accredited Athletic Training Education Program.

· Basic understanding of patient care and medical terminology is preferred, but not required.

· Familiarity with coding procedures, reference tools, and appropriate clinical pharmacology for the scope of practice.

· Excellent interpersonal, organizational, and customer service skills.

· Proficiency in electronic medical record systems for accurate documentation and information retrieval.

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law