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Infinite Legacy

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Physician Outreach Coordinator

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Description

Join Our Mission at Infinite Legacy

Healthcare relationship-builder, physician liaison, or clinical professional? Your next chapter starts here.

Take your healthcare experience beyond traditional patient care or hospital relations. As a Physician Outreach Coordinator, you'll build meaningful relationships with physicians and clinical leaders at our hospital partners, helping make organ and tissue donation best practices part of everyday clinical care. Through physician education, data-driven feedback, and hands-on collaboration, you'll help improve timely referrals, strengthen physician engagement, and ultimately make more lifesaving and healing donations possible.

At Infinite Legacy, every role contributes to our mission of saving and healing lives through organ, eye, and tissue donation. We are a community driven by compassion, integrity, trust, belonging, and innovation. Every day, our teams work to honor donors and their families while bringing hope and healing to transplant recipients and the communities we serve. Join us and be part of meaningful work that impacts lives every day!

Who We're Looking For

Relationship-driven healthcare professionals with at least three years of relevant healthcare experience and a passion for building partnerships that make a difference. You know how to connect with physicians, earn trust, communicate complex information, and influence positive change.

Whether your background is in physician relations, hospital development, clinical liaison work, healthcare outreach, or pharmaceutical or medical device sales, your ability to build credibility and engage healthcare professionals can translate directly to this role.

You don't need previous organ procurement experience, but you should be comfortable learning clinical donation practices and translating that knowledge into meaningful physician education. We'll help you build the specialized knowledge needed to represent Infinite Legacy with confidence and credibility.

Why You'll Love Working Here

Benefits

  • Medical, dental, and vision insurance with exceptionally low employee costs and deductibles
  • 401(k) with a 6% employer match, with employee contributions 100% vested from day one
  • Generous paid time off, plus 10 company-paid holidays and one personal day annually
  • Company-paid life insurance and short- and long-term disability insurance
  • Tuition reimbursement and pet insurance discounts
  • Opportunities for professional development and specialized education in organ and tissue donation
  • A mission-driven workplace where your relationship-building skills and healthcare experience help save and heal lives

A Day in the Life

  • Build and maintain relationships with physicians, advanced practice providers, and clinical leaders across assigned hospitals, including Emergency Departments, ICUs, Neurology/Neurosurgery, Trauma, Anesthesia, and Hospitalist services.
  • Serve as Infinite Legacy's primary physician-facing liaison, developing trust and encouraging physician participation in timely referrals, donation huddles, and brain death and DCD determination practices.
  • Develop customized physician engagement and education plans based on hospital performance, medical record reviews, referral patterns, and identified opportunities for improvement.
  • Plan and deliver physician-focused education through grand rounds, department meetings, hospital skills days, and one-on-one conversations.
  • Conduct regular hospital rounds and on-site visits to strengthen relationships, reinforce donation best practices, and provide real-time support during active donation cases.
  • Partner with physicians to conduct after-action reviews following donation cases, recognizing successes and identifying opportunities to improve future outcomes.
  • Identify, recruit, and develop physician champions who can promote donation best practices and encourage engagement among their peers.
  • Analyze medical record review data and referral trends to identify practice gaps, provide constructive feedback, and develop targeted improvement strategies with hospital partners.
  • Share performance data and progress updates with physicians and hospital leadership, using insights to guide ongoing engagement and improvement efforts.
  • Collaborate with Hospital Services colleagues, hospital administrators, nursing teams, and other clinical partners to strengthen the overall donation process.
  • Represent Infinite Legacy at physician meetings, hospital committees, and donation huddles, serving as a knowledgeable and trusted resource.
  • Maintain accurate documentation of physician engagement, educational activities, hospital profiles, and outcomes.
  • Participate in organizational and hospital-partner training and help onboard with new team members as needed.
  • Other duties as assigned.

What You'll Need

  • Bachelor's degree in a related field or an equivalent combination of education and relevant experience.
  • At least three years of relevant healthcare experience, including physician engagement, hospital relations, clinical liaison work, pharmaceutical or medical device sales, or healthcare outreach.
  • Demonstrated success building professional relationships with physicians, healthcare providers, and hospital leadership.
  • Strong communication, presentation, and problem-solving skills, with the ability to influence practice change without direct authority.
  • Ability to interpret data, recognize performance trends, identify opportunities, and develop strategic outreach plans.
  • Excellent organizational and time-management skills, with the ability to manage competing priorities independently.
  • Professionalism, flexibility, and the ability to remain calm and effective in high-stress or rapidly changing situations.
  • Valid driver's license, reliable insured automobile, and ability to travel throughout Infinite Legacy's Donor Service Area (Maryland, D.C and Northern Virginia.
  • Ability to work a minimum of 40 hours per week, with flexibility to accommodate hospital and case-specific needs.

Nice to Have

  • Five or more years of experience in physician relations, hospital development, pharmaceutical or medical device sales, or healthcare business development.
  • Previous experience working with an Organ Procurement Organization (OPO) or transplant-related organization.
  • Established relationships with physicians, particularly intensivists, emergency medicine physicians, neurologists, neurosurgeons, trauma surgeons, and other clinical decision-makers.
  • Clinical background such as Physician Assistant (PA), Nurse Practitioner (NP), Critical Care Registered Nurse, or another healthcare discipline.
  • Experience developing physician education programs and measuring physician engagement and performance outcomes.
  • Working knowledge of brain death and Donation after Circulatory Death (DCD) determination criteria, organ and tissue donation best practices, and clinical donation workflows.

Schedule & Travel Requirements

This is a relationship-driven, hospital-facing role that requires a consistent on-site presence and flexibility to meet the needs of our hospital partners.

  • Minimum of 40 hours per week, with a schedule that may vary based on hospital needs.
  • Frequent travel to assigned hospitals throughout Infinite Legacy's Donor Service Area.
  • Occasional travel to other hospitals within the service area to provide additional coverage.
  • Flexible availability to support active donation cases and hospital needs, including nights, weekends, holidays, and on-call responsibilities.
  • Regular hospital rounds and participation in physician meetings, department education, donation huddles, and hospital committees.
  • Ability to adapt to changing priorities and respond professionally in high-pressure clinical environments.
  • Must maintain a valid driver's license and have access to a reliable, insured personal vehicle.

Ready to Apply?

If you're passionate about building relationships, influencing positive change, and helping healthcare teams deliver the best possible donation outcomes, we'd love to hear from you.

We are an equal opportunity employer and support diversity in our workplace.

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