Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.
YOUR MISSION:
Assists the sales personnel and do not actively participate in the sales process.
HOW WILL YOU MAKE AN IMPACT?
- Demonstrate the features and attributes of the product or service, providing detailed demonstrations upon request.
- Offer advanced product and service information, addressing basic customer inquiries effectively.
- Lead daily operations within a store department, ensuring smooth workflow and task completion.
- Accurately record and process custom or special customer orders, managing ambiguous delivery expectations.
- Promptly and appropriately respond to basic issue escalations, securing managerial approvals when necessary.
- Design and manage monthly schedules, assigning tasks to others to enhance office workflow and prioritize high-priority tasks.
- Present additional products or services during interactions to benefit the customer.
- Conduct customer interviews using a complex multilevel sales script to clarify requirements, or assist in interviewing potential customers, making detailed notes to collect client requirements.
- Initiate contact with allocated customers via telephone or in person to develop new relationships, acting as the first point of contact for resolving queries and complaints.
- Identify products or services that best meet customer needs, explain selections, and invite purchases under standard terms and conditions.
- Develop personal capabilities through participation in assessment and development planning activities, formal and informal training, and coaching.
- Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- Prioritize personal workflow to meet required standards of productivity, quality, and timeliness, utilizing performance management systems to enhance personal performance.
- Post-Secondary Non-Tertiary Education required.
- Sound experience and understanding of straightforward procedures or systems necessary.
- Very limited managerial experience required.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Post-Secondary Non-Tertiary Education
Sound experience and understanding of straightforward procedures or systems.
