Pickled Fish Bartender

Title: Bartender

Location: Pickled Fish

Reporting Relationship: GM > FoH Manager > Shift Lead > Bartender

Job Summary

The bartender will be in charge of managing food and drink orders, while providing stimulating conversation and excellent customer service.

They must be eager to ensure a great guest experience both in the bar and for room service options. Efficient, observant, personable, and knowledgeable of common drinks. Must have a flexible and agile schedule to be present during peak times and where needed and must maintain a positive work culture that is fun, focused, and professional.

Duties + Responsibilities

? Reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.

? Ensure compliance with laws and Company policy.

? Welcoming guests and ensuring they are seated in a timely fashion.

? Ensure that guests are not overserved and that underaged guests are not served alcohol. Back up your team as needed in these interactions and record in a nightly log.

? Keep ticket time under 5 minutes

? Maintain a clean and organized bar and storage.

? Ensure that the Liquor Room is kept in order and in code

? Arrive on property on time and ready for your shifts.

? Is expected to be present during peak periods including but not limited to holidays, Friday nights and Saturday nights.

? Place bar need orders through Front of House Manager

[glassware/tools/special ingredients]

? Update cocktail cards and keep recipe rings up to date

? Assure that opening, shift change and closing checklists are completed

? Prepare or delegate preparation of any special ingredients

? Know hotel processes and procedures

? Deescalate issues as they arise (staff and guests)

? Clearly and appropriately escalate and communicate issues through correct channels.

Permission to Play Values These values represent the essential, non-negotiable behavioral standards required for every member of our team:

• Kindness - at the heart of our interactions is showing empathy, warmth, and thoughtfulness to make everyone feel welcomed and valued.

• Respect - valuing others' perspectives, time, and contributions. Showing consideration for guests, coworkers, and the community by upholding high standards, and handling all interactions professionally.

• Team Player - Collaboration is key to creating memorable guest experiences, so team members are expected to be cooperative, supportive, and reliable. Being a team player means pitching in where needed, celebrating others' successes, and contributing to a positive atmosphere.

• Willing to Learn - be open-minded, ready to improve your skills, embrace feedback, and seek opportunities to grow personally and professionally.

Qualifications

• Must have 1 year of bartender experience

• Must have MAST Permit and Food Handlers Card on first day of employment

• Responsible and detail-oriented.

• Good communication skills.

• Must be well organized.

• Flexible and adaptable changes.

• Able to lift and carry items up to 50lbs.