品保專員(派駐美國)

1.Customer Complaint Management: Receive and analyze quality feedback and complaints from global customers, and lead cross-functional teams to ensure timely responses and resolutions.
2.Returned Product Quality Issue Handling: Assist in coordinating and processing quality-related issues for products returned from overseas sites, including inspection, rework, and related arrangements.
3.Quality Report Preparation: Draft, issue, and follow up on 8D/5C reports to ensure effective corrective actions and customer satisfaction.
4.Customer Quality Standards Management: Maintain customer-specific quality standards and special requirements while ensuring internal compliance.
5.Equipment and Tool Procurement : Handle purchase requests and related processes for required equipment and tools.
6.Other Duties: Perform other tasks as assigned by Management.