品管技術員 QC Technician

Tern Bicycles 是自行車品牌，以折疊車、電輔車為主要車款，致力於都市騎乘與環保之推廣，永續發展是我們的核心理念。
品管技術員將協助確保 Tern 自行車及零組件的品質，工作內容包括產品檢驗、代工廠檢驗及品質問題追蹤。

[職責]
。自行車及零組件檢驗

• 檢驗 Tern 折疊自行車、電動輔助自行車、自行車零組件及配件。
• 依據產品規格，檢查產品尺寸、組裝、外觀及功能。

。代工廠品質檢驗

• 前往中國、越南及柬埔寨的代工廠，檢驗自行車及零組件。
• 依據產品規格進行檢查，並回報檢驗過程中發現的品質問題。

。進出貨品質檢驗

• 檢查進貨及出貨產品，確認產品符合品質要求。
• 協助倉庫檢查進貨產品，並回報發現的品質問題。

。品質異常及客訴處理

• 確認並回報產品缺陷或品質異常。
• 協助客服部門確認產品問題及客訴狀況。
• 與代工廠及內部相關單位聯繫，追蹤品質問題及後續處理情形。

[需求條件]
。可配合不定期海外出差，地點包含中國、越南及柬埔寨。
。具備基本英文溝通能力。
。做事細心、負責，注重細節。
。願意學習自行車產品知識、產品規格及相關檢驗方法。

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At Tern, we create useful, built-to-last bikes that make cycling a practical choice for everyday transportation.

As a QC Technician, you will help ensure the quality of Tern bikes and components by inspecting products and following up on quality issues, including inspections at our manufacturing partners.

[Responsibilities]
。Bike and Parts Inspection

• Inspect Tern folding bikes, e-bikes, bike parts, and accessories.
• Check product dimensions, assembly, appearance, and function against product requirements.

。Inspections at Manufacturing Partners

• Visit our manufacturing partners in China, Vietnam, and Cambodia to inspect bikes and parts.
• Check products against product requirements and report any quality problems.

。Incoming and Outgoing Goods Inspection

• Check incoming and outgoing products to make sure they meet quality requirements.
• Help the warehouse check incoming goods and report any quality problems.

。Quality Problems and Customer Complaints

• Check and report product defects and quality problems.
• Help the Service team check product problems and customer complaints.
• Follow up with manufacturing partners and internal teams on quality problems and their next steps.

[Qualifications]
。Able to travel overseas from time to time, including to China, Vietnam, and Cambodia.
。Basic English communication skills.
。Careful and responsible, with attention to detail.
。Willing to learn about bikes, product requirements, and inspection methods.