Pipeline Talent for Future Director of Outlet roles

Noble House Hotels & Resorts—named a Top 15 Hotel Brand in the World in Travel + Leisure World’s Best Awards 2024—is a collection of one-of-a-kind luxury destinations within the United States and Mexico. Each stay delivers a singular promise: cultural immersion, unforgettable experiences and genuine connections.

OUR CULTURE | Individual Distinction, Collective Soul:

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us at Noble House Hotels & Resorts lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

We are posting this role to recruit for future talent for a Director of Outlets role within Noble House Hotels & Resorts. This role could be in Washington; Oregon; Wyoming; Colorado; California; Texas; Georgia; Florida; or potentially at new properties within our collection of hotels & resorts.

THE JOB:

The Director of? Outlets is responsible for assisting the Director of Food and Beverage in the overall management and operations of the resort's food and beverage department. This role primarily focuses on coordinating and overseeing the daily activities of the four dining outlets within the resort, ensuring exceptional guest experiences, financial success, and adherence to quality and service standards.

Key Responsibilities:

• Assist in the development and implementation of food and beverage policies, procedures, and standards.
• Oversee the day-to-day operations of the resort's four dining outlets, including restaurants, bars, and any other food and beverage venues.
• Collaborate with chefs, restaurant managers, and other staff to maintain high-quality food and service standards.
• Ensure a high level of guest satisfaction by maintaining service standards, addressing guest concerns, and continually seeking ways to enhance the overall dining experience.
• Monitor and evaluate guest feedback and implement improvements as necessary.
• Supervise and provide leadership to food and beverage staff, including training, scheduling, and performance management.
• Foster a positive and collaborative work environment that encourages teamwork and professional growth.
• Collaborate with the procurement team to manage inventory levels, order supplies, and control costs.
• Ensure proper storage and handling of food and beverage items in compliance with health and safety regulations.
• Monitor and enforce health and safety standards, sanitation guidelines, and regulatory compliance.
• Conduct regular inspections of dining outlets to ensure cleanliness, organization, and adherence to quality standards
• ?Hire, train and direct new associates and assist in associate terminations.?